Arby's — Restaurant in Clovis

I pulled into the drive thru at 2115. The automated voice on the menu board said thank you for visiting but we are closed. I checked the hours on Google and saw they didn't close until 2300. I pull to the drive thru window and see the sign says they are open until 2300 for both drive thru and dining. But no one comes to the window even though I can see people working in the kitchen. I pull to the front of the store, see people just hanging out and talking, wearing the drive thru head set so I go to the door. It's locked. I check the sign on the door, they close at 2300. I call. The first time they answer and hang up. I call back, the girl has the phone to her ear, looking through the window at me, the line is busy on my end. I hang up and call again, this time they answer. I ask if they are open, they say no, I tell them their signage says they are, she says hold. Comes back says only online orders. I said no, the sign says you are open until 2300. I ask her name and she says to hold for the manager. Another person gets on the phone, I ask if they are open. No, online orders only. Again, I say the signs say otherwise and ask her name, she says Iris, or something. I asked if she was the manager and she said no that the manager is not there. But if I want to pull to the drive thru, they will get my order. Told her it isn't working since they are "closed." She said to come in, I said the door is locked. I asked the managers name and she willingly told me Fatima. Well, Fatima, your staff are closing the store two hours early, for no reason, causing your store to lose money and earn...

Worst experience I've had at an Arbys ever and will not be going back to this location. We thought we'd try this place since it has "3.6" stars (most places have around 3 or less). I arrived and ordered a french dip, and tried to order chicken strips but the lady said the "chicken strips broken" then "no chicken strips" so i tried to order chicken bites instead she said "chicken bites broken no chicken bites" like really???. I decide to get the 2 beef and cheddars with potato cakes instead. Got my food at the window I forgot to ask for sauce and there was no sauce in the bag so I went back around and parked. I went inside and asked one lady inside for arbys sauce packets she had no idea what I was saying and got another lady to help me, I asked her for arbys sauce and she rudly told me "we don't have any, we don't carry it anymore" and gestured towards the lobby sauce but didn't offer me anything to take their lobby sauce on the go to get it home to my family and all they have are their wimpy tiny cups. The food was okay. Barley seemed hot even though I sat and ate after I grabbed the sauce, not even 5 min later. This is the rudest and most unprepared Arbys i have ever been to and we will not be returning or referring people here. Doesn't seem like many of the places to eat in clovis are worth eating since most of them have 3 stars or less and I see why. Aim for somewhere that has closer to 4 stars or more and check your order before you leave or get food in the next town, because if not you might be...

Just left Arby's. Waited in the drive-thru for 15-20? minutes. Ordered 2 roast beef sandwiches, mint shake and a number 5 meal. When I reached the drive thru window and paid for the order, the cashier handed me the iced tea (came with my meal) and the mint shake. She then said "thank you and have a nice day." I had just handed her $26.00 for drinks as well as food. When I told her I also ordered food, she stared at me. The other two women working gathered around the computer and then proceeded to stare at me. It seemed like they were very confused as to what was going on as evidence by the long drive thru wait and the multiple cars lining up. The cashier was friendly, but overall the staff seemed very confused. After I left and was able to eat my meal I had to stop after a few bites. There was so much dressing in the wrap that it had soaked the entire tortilla causing it to fall apart. The dressing was also saturating the outer wrapping. It seemed to be more like a pile of dressing with a few pieces of lettuce and chicken in it rather than a chicken wrap. After my second bite, there appeared to be sweater fuzz of some sort in the dressing. I had to throw the wrap away. I have ate at this location before and had a great experience so this was disappointing. Probably won't...