Charleys Cheesesteaks — Restaurant in College Station

We walked up to order and the grown man working the register was playing on his cell phone. Red flag right there.... He barely spoke loud enough to be heard. I had to ask him to repeat himself about 4 times. We finally got out food ordered and went to sit down to eat. I got one bite in when I noticed a black hair sticking out of my sandwich. I took it back to the man and he said "hold on. I'll fix it." I let him know I was no longer interested in eating there. He didn't even offer a refund. So... Charlie's got $26.97 from me and I didn't even get a sandwich without hair in it. I should've...

While i did not dine here today i did witness all the staff doing everything but actually work, one employee was eating behind the line and spitting out whatever rines of what he was eating toward the line the cashier was doing an excellent job holding up the wall he was leaning on while drinking from his water bottle up until he decided to sit on a prep surface for the remainder of his time, also witness another employee touch his face and hair and then prepare food without washing his hands and not wearing gloves while preparing food i get being slow but your gonna get someone sick or...

Honestly it wasn't worth the price. We were excited to try them and we're pretty disappointed in the end. The sandwiches were good but not $14 good. I ordered and paid extra for extra cheese which I'm pretty sure I didn't get. We had it delivered so I understand that they weren't going to be as good as if we dined in but the fries were cold, soggy, and undercooked. I did like the blueberry lemonade but after spending almost $50 for TWO combos I expected a better meal ☹️☹️☹️ I doubt...