My sandwich was covered in bits of grease and random ingredients that weren’t supposed to be on it. Serious lack of cross contamination education for the employees. It seems they don’t change their gloves or clean their knives in between making sandwiches. It’s a shame because I couldn’t eat my sandwich and firehouse is rather pricey. I recognize this won’t be a problem for everyone. But I prefer health and safety to be a priority when...
Read moreThe general manager of the fire house sub was in and yelled at his staff from across the restraunt which was not very appropriate, a general manager should know better than yelling at his staff is a rude and awful tone from across the restraunt no matter the issue or the mistake. Ruined my groups entire dining experience. The staff were super friendly, efficiently, and overall did great, they do not deserve to be...
Read moreYa'll, Firehouse has always taken a few more minutes making a sandwich. So if there are people ahead of you in the drive thru the you will be waiting a while. Get the app and order ahead. Give them 15 minutes at least. I've been twice and the staff has been very happy and accommodating. The big beefy sandwiches with melted cheese are fantastic. So glad I don't have to go...
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