Service was great but the food was disappointing. I ordered a bacon breakfast burrito and there was very little egg, 1 strip of bacon, and a small dollop of cheese. This is the only thing I consistently order at sonic and this is by far the worse one. I feel the cook just scraped was was left from other orders and put them on a tortilla.Here I sit at the Welborn Rd. Sonic Drive-In steaming mad! My son returned from a Sonic run with three cups of basically vanilla ice cream that they claimed to be Blast mix-ins. I drove back to the store to get it straight with the manager. He assured me there were plenty of mixins in there so I asked him to show me. That's him showing me in the picture - take a look and you be the judge. Then he gave me another set of exactly the same thing and explained that's how they make them. Again, look at the ad and you be the judge. So now I have eaten them I can assure you their recipe includes very little Reese's cup or Oreo in there. I write this to encourage you to not stand for being ripped off. As much as these treats cost remember you have a right to get your money's worth so please complain if they treat you like they did me. Sadly, the store really does not care but I do and I will not be doing business there in the future. What's been going on for quite awhile could be false advertising, as these photos depict. There is no need to mention quality of meat or preparation, as the ad suggests strongly the presence of vegetables ... which never seem to appear and "the pickle" if present is a slice hidden somewhere. I would say this IS a deal if delivered as per photo, meat succulent and waiting a minimum BUT there's no deal here, burger fans, sorry for you this was a sorry deal to never repeat after 2 attempts in allowing them to prove themselves. They are out to cheat you. 20-something manager explanations include "out of meat", "must ask for veges (at extra price)", can't substitute instock double patties for single larger one inferred, then resorts to repeating self. No offer to make it right, discounts bait to lure customer back to try again, broken record retorts continue w/o ear, compassion, solutions. BTW, what others do to move a slow pickup line is to move the gabby, special orders, long waiters up away from the pickup window NOT continue to allow them to distract while you process orders behind them. Some there for only drinks might get a runner out to them early but still have to figure out how to get out of line past the bumper in front of them, while the rest of us wait to move up to the window. Brain power not at work here. TV ads suggest Sonic has lots to offer. This stagnant menu never seems to change. Specials/deals and new TV items do not appear, so your memory must serve + as the manager will explain, you also have to remember the rules as to which item has which options, which must be mentioned on the fly, if not offered through...
Read moreI am ABSOLUTELY dumbfounded by the manager on duty. First of all they tell me after all the years of me doing this I can no longer do a split payment. Then I picked up my online order and then carhop comes out and says the manager is asking if you have enough money to cover your second order. I told her it was placed on the app so it's already paid for. That made me feel completely stupid but the manager should not have asked that. Then as we get the online order which was two small tots and two rt 44 drinks... Most of the tots didn't make it into the boxes they were just loose at the bottom of the bag and then my drinks were not full at all. I WILL NEVER GO TO THAT LOCATION EVER AGAIN.
When we called back we were told that they never said anything to me. I think that the manager needs to be demoted or have some sort of repercussion because of their actions today.
When I went to order my in person ordered the lady that took my order did not understand what I was asking for and I had to repeat myself 14 times just to order. The location on 2818 next to Walmart in college Station has to be the worst...
Read moreI'm not one to write reviews I don't like complaining I like to see the positive notes I'm more in general hoping some Sonic manager sees this review and makes a change.
So if I'm paying for a chili cheese hot dog and I don't want chili but I want extra cheese I shouldn't be charged for the extra cheese because I saved you about 50 Cent's in Chile most Sonics from where I'm from take that into consideration but these guys didn't I still had to be charged I would not be writing this review if I didn't have to send the hotdog back to get extra cheese because there was barely any cheese on it to begin with the employee that brought me my food was very nice to take it back and put more cheese on it I'm not complaining about the service I'm complaining about the fact that I asked for extra cheese and if I had driven off I would have wasted 50 Cent on barely any cheese. So this is a note for anyone who asks for extra cheese at this location they're likely going to charge you for it and check to make sure they put extra cheese before...
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