No, this place is genuinely horrendous. I have never rated a restaurant before. I have never gone out my way to rate a phenomenal or terrible place before. This isn’t subjectivity, this place is objectively horrendous. For two orders, I had to wait over 1.5 hours… After around 50 minutes, I was told there were still 3 orders ahead of me. I’ve been to much, much better places (e.g, Stella Southern Cafe) with better atmosphere, lines going out the door and more, and I still got my food within 10-15 minutes of ordering. It doesn’t matter how great the food is (which it’s above average—the bare minimum for any place) when the wait was this long, for two orders.
I’m gonna take my time to continue writing this because they certainly took their time to make my mediocre order.
There was no place to sit. All the tables were filled up, because loads of groups were waiting for their own food. You can see coffee and drinks on many tables being already finished, with no plates in sight. Take out was my only option.
Sure, I went during brunch hours on a Sunday. But the much better spot Stella Southern Cafe would’ve gotten me out in the first 30 minutes of waiting I had to do at “Uptown Brunch”.
Does this look something worth having to wait nearly 2 hours for? Food trucks do better in 5...
Read moreCute atmosphere horrible service and even worse food. Worst 70.00 I’ve spent in a long time.. we walked up and ordered 4 meals and two house coffees. Food took about 30 min to come out. Which wasn’t a big deal but when it arrived, bacon was cold on the prytania dish .. fries were cold and gravy was cold on the canal street dish. The Frenchman st dish consisted of French toast that tasted like it had been sitting in a fridge uncovered for too long. We never recieved our coffee.. I asked a worker if we had to wait up front and she said no that it would be brought out.. a different Worker brought out coffees that weren’t what we ordered and we told her that was the wrong ones she then proceeded to take those back but never brought us our coffee. We told the manager that we hadn’t received our coffee and that the food was cold but he made an excuse that they were short staffed and never made an attempt to make it right.. said the coffee was still coming.. mind you .. I ordered house coffee!!! Nothing special.. well we finished our meals and went to ask for a refund of our coffee and he just handed me cash and said nothing.. should’ve asked for my tip back too!! Worse...
Read moreHorrible service. My husband and I came into the restaurant to have a nice to quick breakfast. We waited over 30 mins for our drinks. I received my meal first but then he waited another 30 mins and I had to ask for our drinks. We waited and then asked about my husband’s food. They claimed an issue with the computer yet people who came in after us got their food and drinks fine. I ordered dine in and my drink came in a to go cup. My husband asked for his food to go because we had to go back to work and we waited another 20 mins. Way too long to be at this spot for a simple breakfast. I didn’t even get to eat with my husband. I even asked for the managers number and the guy in the front didn’t give it to me. I will not come back. I want my money back. What an awful experience for our first time! No real apologies, nothing…when his food came, the to go box was open. And then I asked for a receipt and found out half our order wasn’t on it to begin with. Why didn’t the staff say anything? They did say sorry at the end but not in great detail. They need to train...
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