Penn Station East Coast Subs — Restaurant in Collier Township

I was very excited to get Penn Station after years of not having it. The restaurant online says that they close at 11 pm, and I got there at 9 pm. PLENTY of time. After already being told that I could eat inside, I was told after paying that I could not eat in the restaurant because they close at 10 pm, which was untrue according to online hours. Therefore, I sat inside my car to eat and watched them as they shut the lights off and locked the door BEFORE 9:15 pm to signal they were closed. They also told me they couldn’t make any more fries, for whatever reason that could be. When we got to the cashier and they asked if we wanted drinks, I said I would have a sweet tea loud and clear for the cashier and after paying, they told me that they did not have any more sweet tea. You’re missing out on business because of this behavior. Haven’t been to Penn Station in years, and I will not for a few more years thanks to this! Hope that management sees this and really considers it. They are making a mockery of YOU and this is...

For the second time they closed earlier than their posted time. This time I was picking up an order to deliver for Uber Eats. The door was locked with a sign on it that said takeout orders only, knocked on the door and a young man opened and said they stop serving at 6:30pm, so I pointed at the window and said it says 8pm. He then tried to say that they close at 6:30 and start cleaning then leave at 8. I said "that's not what closed at 8 means, you can't just stop accepting orders because you wanna go home early." The website says they're open for at least takeout until 8 on Sundays and online ordering sites and apps reflect that. I lost money and the business lost money because of laziness. If it's within an hour of closing time don't bother ordering from or going here because they're probably...

Came here at 8:50 and the lights were dim but the store hours sign said they were open from 11 AM - 9:30 PM (even though google says they close at 11 PM). We went inside and the girl rudely told us they were closed, so I asked what time they close since the sign outside says 9:30 PM and she hesitantly said they close at 9:00 PM and said “it’s not exactly 9, but everything’s already cleaned up.” How about not closing the store early when you still have the open sign up and the sign outside says you guys don’t close for another 40 minutes or change the sign to reflect what time you’re actually going to close the store. This is my first time coming to this location and this was completely unprofessional. Definitely won’t...