-ZERO STARS…On 8/6/23, ordered a meal here…went through drive thru to buy a young lady some food that had no food and was hungry! I ordered a chicken sandwich, as I was pulling around to window I remembered I had the BK app and I told cashier that I found a coupon. The cashier became rude and I questioned her attitude and lack of respect over a $7.99 coupon code! I tried to ignore her rudeness and continued, the cashier did not give the correct drink so I asked for the right one, once again she was rude and at that point I was annoyed by her unreasonable disrespect. I questioned her attitude, she refused service and closed window…I knocked on window was ignored then I opened the window and asked to speak to the manager, who was standing right by the window. He came over, I explained my dissatisfaction with her customer service and he begins to say well you should have known to use coupon before ordering. I explained I did not know then I had the coupon but I’m here now…he hit mad refused order. Mind you I left out this was my second time in drive thru! After the rudeness he closes window and refused service so I immediately said I don’t want y’all business knocked on window was ignored so I opened window and sat my previous purchased food in window and asked for a refund…this manager started cussing me and threw my money at me! I was able to grab a few dollars, then I said I am calling corporate because y’all don’t need your jobs! As I was pulling off this manage hummed a drink at my car, my window was down and soaked me, my hair, inside and outside my vehicle…I immediately stopped the cat and it went downhill from there!
I HAVE NEVER BEEN SO DISRESPECTED AND TREATED SO INHUMANE ALL BECAUSE I DID NOT SAY I HAD A...
Read moreToday I walked into this Burger Booger at the intersection of Boulevard and Ellerslie Ave to have a quick lunch inside as I was passing by.
First, a burger without cheese is $6 and adding a small soft drink and small fries for $5 more is insane.
Why this review?
I was going to eat ibside. Instead I left because of the hundred flies swarming on the counter, the air all around, the tables and the food prep areas. I couldn’t stand it! Like being in a neglected cow barn. Flies landing on everything. Disgusting! It should be shut down. Nasty. No one there cared and obviously the gritty owners don’t care. Evidently the woke Colonial Heights Health Department doesn’t care. Just typical of this area. Avoid it when traveling!
So I took a bag and ate in my car in an across the street parking lot.
Bathroom anteroom stinks and stale. Bathroom uncluttered but stinks, stale. YUK! Confirming observation.
Food slow. Individually crew is OK.
Eat here if you wish but it’s an X...
Read moreThis is by far the worst fast food place in Colonial Heights, the building, the location, the drive angle of the drive thru, and lest we forget the customer service.
The last time, which was the last time, we ordered in drive thru, get to the window, and ordered. No one was inside dining, no one in the drive thru, and it took over 30 minutes to get the food. While we were waiting, the lady in the window said it would take some time if we wanted to wait for our French fries. Would we like to change to onion rings instead, so we said sure. We still had to wait and ended up getting fries after all. It was a nightmare, and I will not be going back. I do not recommend this place at all.
The only real option is to tear it down and start new. It really is sad since the only other BK was in Ettrick, and it was shut down and turned into some type of...
Read more