Came in to give this a try for the second time today as the first time was a pick up order and doesn't include setting and service. I had ordered the fish tofu which others have recommended along with a spicy noodle. The fish tofu came out looking cooked but was surprised in taking a whole bite the internals were still frozen. Figured it was just a bad one and so cut another one only to find the same still frozen in the middle. Granted this was at 1130am and I was the 2nd guest in so this to me was the beginning portion of my experience. Sent it back to get refried. The spicy bowl came out and it was ok. Had to cool it off as it was gravely hot, but the flavor was there which is good so no complaints. Towards the end the check was provided which was incorrect to my table (still two guest). Went up to asked to correct with a girl working out front who was eating, mind you, and on her phone. Not sure why she should be there as she is didnt look like she wanted to be and does not have any customer service training. I had tried to pay upfront and was told that they only do transactions back at the table. It was rather rude in expression, but upon sitting down she then came over and just dropped off the credit card module for me to do myself and walked away. So in short , beginning to end for this place was not the best and overall drops my 2 stars to 1 as the service with what I will forever remember is that they do not care for their customers. The service to me today was just bad without any cause of my own. Will continue to support phenomenal as my reserve pho place for this city as they have been consistent. Pho Express needs a proper cashier and not a kid and a few default pho options instead of make your own pho as some people may...
Read moreMy girlfriend and I are big Pho fans — we eat it at least once a month — so finding a great spot is serious business for us.
We had a go-to spot that we absolutely loved...until we heard (from a friend of a former employee) that there were some gross health code violations happening behind the scenes. I’ll spare you the appetite-ruining details because this review is about a place you actually should eat at!
I’d driven by it a bunch of times and finally checked out the reviews — they looked good, so we gave it a shot. And I’m so glad we did.
The restaurant is super clean, we were greeted immediately, and they had refreshing cold water with lime en route to the table as we sat down. Love that.
Ordering is easy with a big, easy-to-read menu (for folks who accidentally left their readers at home -ahem me) by the counter or a full menu at your table. Pro tip: the table menu has more options.
I ordered the Combo Noodle Bowl (B9 maybe?) — grilled pork, chicken, beef, and egg rolls — and it was incredible. The presentation was picture-worthy, the beef was tender and slightly sweet, the egg rolls were crispy and flavorful, and everything together just worked perfectly. (I’m not a drown-it-in-fish-sauce guy, so I mixed everything and dipped as needed — perfect.)
The vibe, the service, the food, the value — it all hit the mark. The bill for two people was under $40 and we had enough leftovers for another meal at home.
Bottom line: If you love Pho, you have to try Pho #1. It’s definitely my new #1 — and...
Read moreThis place was very nice and clean looking. While with my family we ordered about 10 items including drinks and once the waiter took down everything he says wow that's alot of food. We were wondering after he left should we have not ordered as much but about 45mins later food starts to come out and the only thing that was HOT was the soup everything else you can tell was there for some time waiting to be brought out. Then we were advised they don't have any egg rolls available which went with one of the meals so we swapped for something else, then they were out of a chocolate drink fruit mix so we changed that also. While we were waiting for the remaining of the food no one came to check back with us to see if we needed anything like condiments because due to the pandemic most items are taken off the tables (salt,pepper,soy sauce) so we just pushed on eating without. Finally after about 25 mins the waiter comes over because he had no choice but to greet the door dash folks coming in. I advised him I was waiting on him he says an employee cut themselves bad and had to go home so that's why he didn't come back over but yet they've had 4-5 door dash people come in and they had been addressed. However at that point we were ready to check out but I will we did enjoy some of the food we just wished it was hotter at the time brought to the table I wouldn't say it was a full disappointment hopefully in the future we can get a...
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