Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Colorado

Halloween fail! The line was out the door. Everyone was confused and no one could give any answers. I placed an online order at 10am for a 4pm pick-up. After, waiting in line for 25 minutes I made it to the counter and was told, "I don't know where your order is, how long it will take to make it and we might run out of food." The poor young manager was trying to do her best, but she was overwhelmed and did not have the answers or a system to fix the situation. This was a general manager fail on planning and supporting their team. Why the GM or owner did not come in to support their team and help fix the situation, is beyond me. They need to fix their online ordering for next year and turn it off when they have too many orders. I wrote my name and number on a piece of paper and was told I would be refunded. Hopefully they follow through and take this a learning...

Update (1/28): I'll edit this again if consistency continues/declines, but I've updated to 4 stars from 2 as the last few pizzas we received from this location had significantly more toppings that felt well worth the money.

This store barely puts any topping on their pizzas. It’s been that way now for a couple years. Any time it’s more convenient for us to go to a different location we do so, as the value is so much better at any other Papa Murphey’s in the metro area.

Otherwise, the store seems organized and food is ready on time. It’s so close to our house, we will still order here occasionally due to these traits… but it’s still always pretty disappointing picking up a pizza that has maybe 15 pepperoni on it and 1/2 the cheese of...

Just left papa Murphy’s and as I sat there waiting for my pizza to be made I watched the owner’s son walk in the store hop on the line and proceeded to prep his own food without WASHING his hands and WEARING ANY GLOVES. While he was preparing his pizza the ingredients that he did not use he then put them back into the container I watched him touch his ears several time while preparing his food. Owner’s son or not he shouldn’t have special privileges in spreading germs and contaminating the food for everyone else to enjoy. Hoping the owner sees this and has a nice chat with his child on proper safety food handling. (Luckily the gentleman preparing my pizza wore gloves so my pizza was not harmed...