The ice cream cake was horrible and very little for $34 or $36. I ordered one the previous year for my son's party that was held at Fiesta Village and it was excellent. I complained about this cake looking very very small and almost no gram in the middle. THAT'S THE BEST PART!! I was hoping that there was some sort of a mix up. I felt mad and sad that I had somehow let my daughter down when I took it out of the box in front of her friends. The only reason I accepted it was because the party was starting in a hour and I prepaid for it. Never again that's for sure. I haven't been back since because no one from management cared enough to call me back about my legit complaint. I wasn't even looking for a full refund either and the girl acknowledged that the cake was not usually made by her and that she didn't know how to make it. She did offer me a free treat worth about a buck lol but I declined. I'll just go back to Baskin-Robbins whenever I want a consistently delicious ice cream...
Read moreThis DQ/Orange Julius location SUCKS! HORRIBLE customer service. I sat there happy because I was so excited that California had an Orange Julius nearby. But then this happened, & nothing was done. They didn't put the lid all the way on, on my Julius, so when I went to pick it up, the entire drink spilled on me. A worker noticed right away & said "Oh, I got you, I got you." But then walked right out the door & never came back. Meanwhile my boyfriend was getting me napkins helping me clean off my pants & shirt. 10 minutes later, the manager comes over to me, & asks what I had. He cleaned up the floor, & gave me my drink expecting it to be okay. No, I'm freezing now because I'm covered in smoothie, & it's sticky!!! This is not okay. So now I have a "Buy one get ones free" coupon, for THEIR LOCATION ONLY. What makes them think I want to go back there, after this shitty...
Read moreThis place is garbage. The floors are filthy, so the place reeks of piss. Ordered some blizzards and the employee handed them to me with the contents smeared over the outside of the cup. The royal berry cheese cake one we ordered only had three pieces of cheesecake topping, but my Jurrasic Chomp had plenty of crunch topping. The treat was also very melted like they were not using the correct amount of mix or something which made the blizzard less dense than it usually is. Just avoid this place altogether. I should have left the minute I smelled the piss. If this place wore pampers it definitely...
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