I recently ordered Hooters for dinner... 3 kinds of boneless wings, General Tso's, Medium, and the Buffalo Hot Honey. Aside from the medium not being spicy in the slightest the flavors were just fine, if nothing spectacular. The issue was that the wings themselves were given to my at approximately room temperature and were essentially just slimy sauced chicken goo. It was clear that they had made a large batch of boneless wings in advance of ant specific orders, kept them warm(ish) and then were just saucing them and serving them as they were ordered rather than cooking the food to order and serving it fresh and hot. For dessert I ordered the Key Lime Pie, two slices to split between me, my wife and two children. The flavor was great, very authentic, but again the quality was very poor otherwise. The Pie was not kept chilled, or else had not been for some time. The pie filling was basically mush with the key lime portion being as soft and mushy as the whipped cream topping, worse the crust was like a soggy bread pudding rather than the more solid crust consistency it should have been. Basically you could tell that all of the food had been prepared the right way, and would have been great when it was originally made, except that's not when I received it, instead it was old leftovers from earlier in the day passed off to me, the customer, as if it were made fresh when I ordered it. It was disgusting. Food, when purchased at restaurant prices, is not simply fuel to be consumed. If it is not served in a state that is sufficiently enjoyable that it pleases the customer it is basically just flavored garbage, which is exactly where 95% of my order ended up after tasting and testing each bit. The sad part is that while I did order it as takeout, I only live 5 minutes away from the restaurant and was seated and ready to eat first thing upon returning home. I also had to wait for the food to be "ready" when I arrived at the restaurant, so it's not as if the food sat and waited for me to pick it up... unless of course it did so somewhere on a counter in the kitchen unbeknownst to the wait staff that could have brought it to me directly upon my arrival. Absolutely disgusting. There is a breakdown somewhere in this restaurant, be it kitchen staff, kitchen manager, wait staff, or floor manager... but clearly somewhere along the line someone decided to cut corners or be lazy or just wasn't good enough at their job to provide basic quality food. I cannot recommend, I will never visit again. It's sad really as I used to order food from here all the time a few years ago and never had any issues. Clearly there have been staffing changes at some point and the restaurant and its quality are suffering badly as a...
Read moreIt had been years since I've been to a Hooters. I ended up here in October following a small birthday party for family - they chose this restaurant to end our evening.
The entire experience was a trainwreck from the time we arrived. They were fairly slow and appeared to have lots of staff about... The hostess advised they were in the middle of a shift change and it would be 5 minutes before they could seat us. No problem. There were 7 of us so we expected that could happen due to being a larger group. When it was time to seat us we began walking toward a table and we could see 2 servers speaking to other and pointing. The hostess turns us around to go back to the host stand and advises the servers are having a bit of a tiff about who should take us. Okay....
We finally get seated and a server comes to take drink orders. A very long time later they bring the drinks, minus one. We advise one drink is missing, she kind of acknowledges it. No drink arrives. Another server comes to check on us, we advise about the missing drink. A long time later she brings it (it was a water, nothing crazy to make).
A different server comes over to take our orders. From the time our order is taken to the food comes out is a VERY LONG time, easily 30 minutes. No one checks on us at all during that time. The food finally arrives dish by dish.... It took about 5 minutes for all the dishes to arrive. My dish was wrong. I had ordered a BYO chicken sandwich with grilled chicken (listed as naked on the menu), but it arrived as a fried chicken sandwich. I advised the server that it was supposed to be "naked" and asked if they could correct it. She says "you mean boneless right?". This didn't make much sense to me so I clarified "no breading on the chicken breast please". Response of "okay".
The rest of the table eats as their food is hot. Again no-one comes back to check on us for refills or see if we need anything - we were waiting on a few sauces that were forgotten... I am now fully prepared to not eat and grab something on the road when we leave. As we are asking for the checks my meal arrives. The sandwich was correct and it was good :) YAY! I got the curly fries and they were basic, I thought they may be seasoned but they are not. They are basic fries curled... I tried someone's tots from my table and would def recommend those over the curly fries.
They did not charge me for my meal "due to the wait". Kudos to them for being proactive. Sadly even without the error of my meal I wouldn't be returning here. No-one was friendly. No-one appeared to want to help us. Every person that came to our table seemed aloof and clueless. Worst dining experience I'd had in...
Read moreStepping into Hooters in Columbia, MO, is like entering a parallel universe where the chicken wings have superpowers and the waitstaff could easily double as cheerleaders for the world's most convivial sports team. From the moment you cross the threshold, you're greeted by a dazzling array of smiles so bright, you'd swear the place was lit by sheer enthusiasm rather than light bulbs.
The décor is a delightful mix of sports bar meets nostalgic Americana, with enough TVs to make you wonder if you've accidentally stumbled into the control room for ESPN. The ambiance is lively, occasionally punctuated by laughter loud enough to scare away any lurking calories before they can attach themselves to your waistline.
Let's talk about the food. The wings are not just wings; they are a culinary adventure - crispy on the outside, tender on the inside, and slathered in a variety of sauces that range from "mildly interesting" to "call the fire department." It's a taste bud carnival, and everyone's invited.
But the real MVPs of Hooters are the servers. Dressed in attire that boldly defies the Midwestern cold, they navigate the floor with a grace that would make a ballet dancer envious, delivering food and drinks with a speed that suggests they might have a hidden teleportation device. Their service is so prompt and cheerful, you'll start to wonder if they've mistaken you for a celebrity.
Hooters in Columbia, MO, is a place of joyous contradictions - a sports bar that's also a family restaurant, a place where the food is as memorable as the uniforms, and where every visit feels like a party you didn't know you were invited to. It's the kind of establishment where you come for the wings but stay for the warm, welcoming atmosphere that makes you forget about the outside world for a while. A truly clucking...
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