Milano's Italian Restaurant — Restaurant in Columbus

-----------EDITED WITH RESPONSE TO OWNER------------

A sneaking suspicion all these 5 star ratings are coming from employees, friends, and family of the restaurant and/or its owner.

This isn't the worst restaurant in the country, but certainly horrible nonetheless. Fried breadsticks which taste like they probably use grease from the Chinese food place a few doors down. Alternative to the fried breadsticks are, no-joking, hotdog buns from GFS.

I ordered a beverage, a salad, and chicken Alfredo. The beverage came in a filthy glass which matched the silverware I suppose. The salad is clearly a bag mix which is probably not stored to code as shown by the wilty, browning mess I was served beneath a French dressing which had all the charm of ketchup. The main course was reminiscent of a 99 cent Michelina's microwavable dinner from Walmart. Overall my meal lacked both quantity and quality.

The wait staff was very inattentive and didn't appear to have the best of hygiene either. The decor looks like it was probably the cheapest they could find. Mismatching everything and a mural which appeared to be done by a student in a high school art class. The table next to us was vacant and left with dirty dishes the entire time we were there. No one ever bothered to bus it and it actually gathered a few flies during the course of our meal.

As for the others in my party, I can't speak for the taste, but their meals had the appearance of being prepared and served for a school cafeteria.

There is nothing impressive about this place, and in many ways it's quite awful. Not in a malicious, trying to be bad kind of way, but more in an amateur, "I have no idea how to run a business, and am too much of a pushover to manage a decent staff," kind of way.

I don't often wish ill on people, but I actually hope this place closes down someday soon. I feel bad knowing other people, like me at one time, will make the one-time mistake of actually paying to go through this horrible experience.

Don't trust the 5-star ratings on this site, I'm almost certain they were all put up by persons associated with the owner. Dirty trick, but I guess you've got to resort to deceit to get customers when to have such a terrible restaraunt.

Here's to hoping Milano's has seen its last year in business. Cheers!

In response to Milano's indignant and semi-literate rebuttal to my complaint ---

I insinuated nothing. I feel I was pretty overt with my opinion. Perhaps you shouldn't use big people words without looking them up first. I exaggerated nothing. I presented suspicions, not direct accusations. I truly believe your establishment is horrible... Also not an exaggeration. Your respondent seems to be unable to manage his/her emotions and is therefore rendered incapable of reading the actual words I wrote rather than drumming up their own exaggerations and accusing me of having written them.

As for your being fine with me not returning to your heap to eat from the plate of garbage you'll no doubt serve me, glad to hear it. Maybe learn to be rational and respond to complaints by understanding customers get angry when you deliver sub-par products and services and its your job not to attack, but to take the criticism, however negative it may be, and not act a fool on a public review site. More evidence of your amateurish style of running...

Unfortunately the food has gone downhill. People continue to come because they’ve been coming for years. Not too long ago it was sold and hasn’t been the same since. My absolute fave is Linguini Primavera. I get it every time I come and have done for many many years. Definitely think a new chef - one that knows how to cook is needed. It didn’t look good. The taste - no taste and was not filled with nice veggies as usual. I think it was old pasta. It’s very rare for me not to eat something but I took a few bites and couldn’t do it. Not flavorful like it’s supposed to be some oregano, maybe basil, rosemary, salt, and pepper plus it left a bad taste in my mouth.. our server Rick was very nice. He knew exactly what I was talking about. Obviously other people have said the same thing about the food lately and he replaced it with just spaghetti with a meat sauce, which wasn’t a whole lot better it is really unfortunate. This place has gone downhill. Rick is an awesome server. Rebecca an awesome host but the food is just not good.

Tonight I decided to finally give what was once my favorite dish another try. Asked our server Amanda ( who was terrific) if Eric was the chef tonight. I told her about his response to my review. She asked my name and said that she’d let him know. When it came out it still didn’t look like the old Linguini Primavera I ate for so many years. Plus they added onions which totally threw the taste off. The dish was tasteless , dry, and did not have the usual abundance of chicken and veggies. I think this chef/owner just has a different concept of the dish than the previous chef. I let Amanda know I didn’t care for it ate some of the pasta what little chicken there was and the broccoli which was good. To top it of he didn’t even comp my meal like he said...

If you like your Italian food to taste like a broke college student made it on a hot plate in their dorm room this is the place to go. I ordered Tortellini Alla Panna. I know what you're thinking how do you mess that up? Well I am glad you asked. First start off with the blandest jar of Alfredo sauce you can find and add a thinning agent.(2% milk will work nicely) To this base add some frozen peas( they will help thin the sauce further) sprinkle in some chip chopped ham( this will also release some moisture to aid in the thinning). Then add some frozen tortillini. IT IS IMPORTANT TO DO THIS QUICKLY as waiting too long will allow the sauce to thicken. Also do not add any seasoning as this will ruin the authentically bland dorm room taste we are aiming for. Oh and the best part is that it only cost $18 to take you back to your broke college days. Or if you are currently a broke college student walk over to the grocery store in the same strip mall as the "authentic Italian restaurant" and purchase the ingredients for about $18 and make dinner for the whole floor( don't worry the portions after splitting it up will still be the same as if you ate at the "authentic Italian restaurant". Oh and if you are a tight wad this is definitely the place for a first date. Look at like an investment. If your date likes it then you will not argue over the grocery bill in the future as they obviously like bland cheap food with no flavor. This is a family run restaurant although I doubt they are Italian and if they are they probably left Italy due to the food as their pallettes weren't able to handle the flavor. Oh and if your relationship with your mother mirrors that of Eminem and his mother Debbie I would suggest going here for...