Wendy's — Restaurant in Columbus

Came here to get the app offer of a 10 piece nugget with any purchase. I ordered a 10 piece nugget and a drink. The girl at the window scanned the coupon then said it took the coupon but nothing came off. As a fast food worker, I can understand customers not reading the fine print of a coupon or being difficult, but I’ve read the fine print and its worked before under the same circumstances. I had exactly what the coupon asked for and the worker had no regard for trying to see what the issue was. I would have at least tried to figure out or explain why it scanned the coupon but nothing came off. She was already very rude to begin with (living up to a certain stereotype) and the man that was coming to “help” was no better. I don’t understand the logic of not trying to help someone when they have what they asked for. They just say “it didn’t work” and look at you like it’s not their problem to fix. It wouldn’t be that big of a deal if the coupon doesn’t go away after not even coming off. Idk why the...

Update 3/18/2024 Service has improved 100%! I came through the lunch line. The gentleman that took my order was very polite and the two young ladies at the window were knocking the line down. My FOOD WAS HOT and I enjoyed every piece! I am not sure what changed but thank you employees and management!🥰

I arrived here today at 9:13pm with 2 cars ahead of me in drive through. Listening to the other orders in front of me one car had a large chocolate frosty and one car had a large vanilla frosty. My order was a double stack no pickle and a med vanilla frosty. I got my order by 9:25. Start to drive off when I realize there is no spoon in my bag nor straw. The lobby is not open so I have to get back in line with 3 cars in front of me. They take 2 orders then make the next car wait about 5-7 minutes and then take the next 2 orders. After going through the second time I finally left Wendys at 9:45 pm after...

Hands-down, one of the best Wendy’s locations that you can go to if you are looking to purchase some really bad version of what Wendy’s has to offer. The food is consistently old and cold, and I mean consistently. The only thing that I have had at this location that was acceptable consistently is the Frosty’s. These folks don’t care and they will literally serve you bad food and knowing it’s bad food. Like this morning, when you served me the biscuits and gravy that was obviously bad gravy and was told that it would take too long to make a new batch so they are going to honestly serve admittedly nasty Bad gravy to their customers. I would fire everybody that was working at this location this morning, serving biscuits and gravy to their customers, knowing it was substandard.. I showed it to McDonald’s and they gave me two free biscuits and gravy because they felt sorry for me. That’s how...