Would give 0 stars if I could. To begin the speaker at the drive thru had 2 notes on it, "Our headsets are dead, pull to window or order online" and "WE HAVE NO ICE". We order on the app while waiting in line, order the Bourbon Bacon Cheesburger, and the Crispy Chicken Sandwich meals. Get to the window and its like I've entered the twilight zone. Employees just walking around on their phones, laughing and horeseplaying. No sense of this being a business. Get our drinks first. Both coke. Both obviously with no ice, but also with zero carbonation. Ask cashier about it to which she replies "what is carbonation?" Get new drinks. Mello Yello. Also zero carbonation and they had a funny taste in them. Just off. Ended up throwing all the drinks away. Including the cokes since they refused to take them back through the window. There is no trashcan in the drive thru by the way. So we had to carry 4 drinks home to throw away. On to the food. They inform us at the window as well, they are out of chicken. Asks if spicy is okay. Yeah I guess. Ended up being very dry and not tasty. The bourbon bacon cheeseburger was terrible. Tasted really strong like pepper, the Crispy onions were just burnt rings of butter and there were thankfully only a few of them on the sandwich. The meat was a really odd texture and tasted bad. To sum up- no batteries for headsets, no ice, no carbonation in drinks, no chicken, no professionalism, no courtesy, and terrible food. Wendy's is one of my top favorite fast food joints. I have never seen one perform this bad. Literally ruined my night. Will not be back.