I am a doordash and Uber eats driver. I had a pick up at this location and it was two orders for two separate people. When I arrived the food was almost ready. As I make my way to my delivery, I drop off one and proceed to the next. I received a call feom my customer telling me her order was wrong. I apologize and contacted doordash. What happened was the wrong order was in the wrong bag with the wrong receipt. I did make call the store per request of doordash and the manager was very rude snd unprofessional. She said that she had trainers and she could do nothing about not evwn remake the sandwich and hung up on me.. so I then called doordash and the customer and told them what she said. I turned off doordash and went ahead with Uber eats, lucky me I have a delivery with the same location. I asked the manager if she could please make sure the food was in the correct bag (it was sealed) I told her people have food allergies and it wanted to make sure the get the correct item. She then started to yell at me in a full store with customers eating and ordering in line.. I never once disrespected her all I asked was to make sure the food was in the correct bag. Now this manager takes it upon herself to contact doordash and uber eats and file two false claims that I threatened her and was disrespectful. This is unacceptable and very unprofessional on so many levels. If I lose my job I will sue her and the company personally. I had nothing to do with the mistake from this fast food location. I even offered to pay both of my customers out my pocket for the inconvenience. I pride myself on customer service and making sure my customers are well taken care of. This manager needs to understand what she did was wrong. I did let bith companies know of this situation .. I need to the public to understand this also.. I would love for the district manager to contact me. There is also video footage from the store. This happened yesterday around...
Read moreI stop by Sunday morning at Jersey Mike's on Alameda and Compton the sign says open I come up there's no schedules there what days are open there's a young lady there working I knocked on the door I don't do sign language she could have come up to the door she don't have to open the door but if she speaks to me and tell me oh let me turn off the sign that says open let me turn it off so I won't confuse people and make them waste your time over here the lady looks like she's not career happy not my fault not my fault that the sign says open should have never been on this is misleading at least put a schedule on the door so I won't have to knock and have the lady come up to the door just to communicate with me because there's a lack of communication...
Read moreThe order was placed online. To be ready as soon as possible. I arrived, waited 15 minutes for any one of the employees to attend me or at least ask if I needed help. When I was finally asked, she said it would be ready until 1pm in which the order stated as soon as possible. Now the order was placed at 11:44 am, I arrived at 12:05pm, and was asked if I needed help at 12:20pm. Waited another 10 minutes and I asked again if my order was ready and another employee without not even a smile, said “need two more sandwiches”. Okay I waited and to make a story short I was going to be given three boxes of sandwiches by error, wrong order, my order was no where to be found. It vanished and lunch...
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