Burger King — Restaurant in Concord

I know BK often gets a bad rap. However, as long as the service is decent it's an okay fast food joint.

Not this one. Nearly every time I stop at this location, I'm disappointed. They constantly forget things that I order or give food that has been sitting all day or is over cooked.

The staff is embarrassingly lazy, even for a fast food place. More than one car in the drive through? Be prepared to wait 15-20 minutes.

Decided to try the new mozzarella sticks today. They had been so over cooked that they were hard as bricks and the cheese was brown or just nonexistent. A good staff would see this and remake them. Not these guys. Not only that, they forgot to put a burger in the kids meal I ordered. Should I have checked everything? Sure. But the only reason there's a need to check is because of lazy workers.

Avoid this BK. Go to the one in Pleasant...

Nothing was really bad, but the "Whopper" is the size a regular Cheeseburger used to be, and a regular Cheeseburger can sit comfortably in the palm of a woman's hand. "Shrinkflation" has hit.

They got my order wrong. (I wanted the BBQ Brisket, which is actually good, but got the onion burger that's the current featured item. It was pretty good so I didn't raise a stink over it. ) They DID add the extra pattie I asked for, so... +1 there, and they did have decent french fries, though the cup wasn't very packed. The ratio of carbonated water to syrup at the soda fountain seemed elevated as drinks were on the weak side.

This isn't the Burger King we grew up with. More like a Burger Duke, or maybe an Earl. The brand seems to be struggling, trying to contain costs, and it's showing up on the customer's side of...

The Food Was Good, Great, But Horrible Customer Service From Someone I've Seen Working There For At Least 8 Months. I Asked Could I Get A Whopper And Fries, So He Asked Would I Rather Get The Meal And I Said No But he Had Already Added It As The Meal. I Told Him Again, I Don't Want The Drink So Don't Charge Me For The Meal, Once Again He Started To Explain How I'd Save Money Getting The Meal. I Asked For His Supervisor And He Told Me He Was The Supervisor For The Time Being. To Rush The Process I Told Him Let Me Make Two Separate Orders. It Very Time Consuming, But Luckily I Was Hungry Enough To Wait. Only Reason It's 2-Stars Because The...