Subway — Restaurant in Concord

Wish I could give this place a 0 star review. Do your self a favor and don’t go here.

I went today to get a sandwich today and I was the only customer in the entire store. When I walked up to the counter the young woman working explained that this was only her second day, so that if she made a mistake to please let her know. I completely understood and honestly was concerned because it seemed like she was the only person working. Together we made the sandwich basically, which is fine cause I know she didn’t choose to be there alone.

During this process another employee came out the back with a mop and bucket. He looked as if he was under the influence of drugs from what I could tell. He mopped around the door for about a minute before taking a seat in a booth. When the woman who was making my sandwich had questions about how to use the register, the male employee didn’t get up and just yelled across the establishment.

When I was finally able to pay for the sandwich I went to fill my drink and the ice maker was out. The male employee, still seated, looked at me and said “if you want ice I’ll have to get it from the back”. Disgusted with this experience I told him to forget about it. My drink was supposed to be Diet Coke, but it’s obvious they haven’t refilled the syrup.

In conclusion, I won’t be coming back. I hope the woman who helped me gets help from management. She was the only reason I...

Placed and online pickup order at 12:20. Was supposed to be ready at 12:40. When I arrive, the two ladies that were there looked confused when I said I was there to pickup the order. The younger of the two laughed and was like "oh here it is". Not my order, but the ticket. Then to top that off, they didn't have any tuna salad prepared. Ok, cool, it'll be fresh I thought. Then, the younger girl that had to make it cursed, out loud the whole time. She was told multiple times by the older lady to stop cursing. Oh, by the way, I had my 3 yr old son with me. Not sure Why TF I didn't leave. As reading some of the other reviews, several people keep referring to the African America girl with braids and braces. That is the one that cursed the whole time. I can't believe that Subway allows this. I definitely will not return here. This experience really makes me not want to eat at any Subway ever again. I really hope this review makes it to someone that can actually reach the correct people...

just went in with my friend to get a sub for lunch. A little boy had ran over from what seemed to be football practice from the high school down the street. My friend and I are white and the little boy was black. The older lady working behind the counter treated that boy with such disrespect and hate from the moment he walked in, just to turn around and greet my friend and I with a smile and sweet tone. It got to the point where it was literally too much to hear and my friend paid for his food and then spoke up, saying that was no way to speak to any customer much less a child. The old lady started raising her voice and told us to get out of her store and to never come back. Not to mention she was training a new employee while this was occurring. Great influence right. They also didn’t change their gloves, or wash their hands for the correct amount of time after smoking cigarettes out from of the store. Moral of the story, I’m writing this on our way to Jersey...