Uncle Jay Burger House — Restaurant in Concord

AVOID THIS PLACE! BAD FOOD AND INCOMPETENT EMPLOYEES! Just visited this place after seeing the high reviews. Ordered a cheeseburger with cheddar instead of American, and their chili cheese fries. Sat down at a booth where the table probably hadn't been wiped down all day and quickly realized the wood bench seat was far too uncomfortable to remain for the duration of my meal. Switched to a small table that also had to be wiped down. Didn't take too long to get my food. First impression of the fries was that it had a terribly small amount of chili poured on top of the seasoned fries and an equally tiny portion of shredded Mexican style cheese sprinkled atop the chili. The first bite was far worse than the first impression, and I almost gagged at the detergent-like taste that overtook my taste buds. Completely shocked and surprised, I actually considered that something was wrong with my senses. So I tried the burger--which had a slightly smaller meat patty than expected--and though it didn't meet my high hopes and expectations, it still tasted like a burger, which, in turn, restored confidence in my incredible taste buds. Confidence restored, I again attempted a couple bites of the chili cheese fries, each bite more disgusting than the last. While normally I would just walk out of such a place and never return, the taste of this dish was so horrendous that I had to ask for a refund. However, nobody working behind the counter was trained or able to undertake such a glorious endeavor, to which they were forced to call up management by phone! And their solution? To write down my name, phone number, and credit card number ON THE BACK OF MY RECEIPT (yep, they were trying to steal the only proof that I had actually been there). To which I responded, "You've gotta be joking!" I said I'd be back when a manager was working onsite, which would have had me delayed quite a while since there is apparently never a manager onsite. To sum it up: cheap service and cheap food at cheap thrills yet all overpriced! Save yourself the trouble and...

Everything about this renovated interior of Uncle Jay's Burger House is spectacular! Everything was made perfectly and very well crafted and designed. The Bulgoki Fries are wonderful and very much worth the trip by themselves. Flavors balance nicely with the sauces and Bulgoki and perfectly cooked seasoned fries.

The Fire Burger is also spectacular. I particularly was impressed with their choice of bun, seseme seed, toasted and tasty! The extra chees sause they give on the side makes every bite luxurious. Not that hot at all, in fact i could go a few more levels of hotness for my experienced palate of heat, but delicious nonetheless.

The Fire Fire Hot Dog is beefy. It might have pork in it, not sure, but it tasted beefy and a good size that filled the bun properly. The guacamole was a homeowner! Smooth, tasty, full of Avocado taste and combined with the shredded cheddar cheese made each bite a delicious mouthful of the soft bun and guacamole with the snap of the hotdog and the meaty flavors combined for a wonderful mouth experience of texture and flavor. One of the best Hot dogs in Concord!!

While I used the self serve kiosk to make my order the staff was was very pleasant ready with my drink right after ordering and delivered everything with a beautiful smile and warth. Watching them cook and prepare everything is also an upgrade to the dining experience anywhere to watch the food being made and handled gives an upgrade to the dining experience knowing you can see what's happening out in the open. The restaurant itself is very clean and comfortable and right next to the wonderful Todos Santos Park making it the perfect place for a nice walk, enjoying the festivities and grabbing a burger and/or hotdog.

I'll definitely be coming back and recommend this renovated Uncle Jay's to anyone!!...

Browsing places to eat on yelp and this place popped up. The pictures of the food looked too good to be true so I knew I had to check this place out. Yesterday I finally had the chance and and this place delivered on quality, price, and most importantly the taste.

I brought my son, who can be a picky eater, and we were both blown away. The food was prepared immediately after ordering and was ready quite quick.

My son ordered the katsu burger and devoured it so quick. He really enjoyed the yellow sauce that I can best describe as a house made honey mustard, I tried it and also like it quite a bit.

I had the fire burger and was surprised that it had a nice level of heat. I love spicy stuff and most places disappoint with the heat. My first bite caught me off guard, not because it was too spicy but it was more than I was expecting. I feel it was just right and with the amount of guacamole it helps balance it all out. I also enjoyed the burger itself, my favorite part is that it tasted like it was flame grilled.

The garlic fries was also a hit with the both of us. It had fresh garlic and herbs and was not over powering. Had a perfect garlic flavor and they were still crispy.

We both agreed we will be visiting this place again soon. I will be waiting for the volcano chicken burger and my son plans on the crispy chicken burger. But I am sure I will be back enough to make sure I try everything...