Chocolate Passion — Restaurant in Conroe

I was convinced to use Amazing Flavors Cakes based out of this place for my wedding. I was hesitant at first because I was not impressed with the photos but I went to the tasting anyway. The flavors are not "amazing", they are the most basic box cakes you can get, but some of the newer pictures the owner, Florencia, had looked good so I went ahead and placed an order. I never heard anything from them again until my wedding day. They delivered the cakes about 30 min before I was supposed to walk down the aisle so of course I didn't have time to see it while it was delivered to refuse it or make a complaint. When I finally did see them I almost started crying right there, and not the good tears. These cakes looked like a five year old working at Walmart made them. We were charged $250 for each cake and they shouldn't have even cost $75 and thats just for the material used. They were supposed to add flowers that we had there, which wasn't done, and the decorations were not even close to what we were supposed to get. I was told I would be charged extra for the grooms cake since it would be a carved cake. It was literally an 1/2 sheet cake with black fondant over it. Nothing was carved on it. After trying to speak with the owner of the wedding venue and getting no response I called them directly. When I asked for Florencia the woman on the phone was very rude and basically was yelling at me from the start. All I asked for was her number and she refused to give it to me. I was finally able to track her number down and called her. She seamed very apologetic and told me she had been in the hospital the week before and some of the shop assistants had to put my cake together. If this had been told to me I could have made last minute plans as Myself and a few other family members are cake decorators. We didn't want to have to deal with this so that we could relax and focus on really enjoying the wedding. She said she would look at the pictures and get back to me. I never heard from her again. Two weeks later I decided to call her back. She told me she spoke to the "owner" a man named Terri, who I had never heard of until now, I asked Florencia who this Terri was and she said he was the owner of Chocolate Passion. I don't see how he even matters in this situation since I ordered my cake through Amazing Flavors, her company that supposedly just uses there building. He said that absolutely not would he give a refund since I should have said something that day or refused the cake. I had no time to see it until they were long gone and the so called "wedding coordinator" that owns Shepard Hill Estates (DO NOT BOOK THERE) did nothing she was supposed to and barely even looked at it. My brother had to hunt her down to even get her to pay the poor girl who delivered it. Do Not waste your time with Chocolate Passion or Amazing Flavors by Florencia. I don't live in that area so I trusted my wedding coordinator opinion. I should have stuck with my gut feeling. After some research there are plenty of more professional cake decorators in that area as well as in The Woodlands who will deliver and actually take the time to communicate with you, treat a bride the way she should be treated and have much better prices and way better quality. Trust me take the time to do your research and find someone that will be best for you, don’t...

I went in this past week to be rudely told, by a loud and obnoxious middle aged woman, that “No oh no no I do not serve lunch here anymore! Not this close to Valentines no I don’t serve it anymore!!” The guy behind the counter was very kind, and every time he would try to help/ speak to me that same woman would interrupt him. Ask me questions he had already asked me. It honestly wasn’t too busy to be able to still serve Lunch. She had ample time to hover over the guy working in there. She was extremely obnoxious. Was quite disappointed I didn’t get to have the same good experience with this place’s food as other people, but I will not be returning. The chocolate was not worth the money, or the treatment by that woman. In fact the chocolate wasn’t very good at all. Felt bad for the nice guy...

This was our FIRST AND LAST TIME visiting Chocolate Passion! There were a few things that made this a terrible experience.

We arrived 40 mins before close and the door was locked. I called twice to see if they were opened, and the first call, she acted like she couldn’t hear me. We ordered the Chocolate Eruption and the Cheesecake; both were frozen and the Cheesecake was freezer burnt. She didn’t even have the decency to let us know she just took them out of the freezer. I was expecting them to be baked freshly, but I could tell after tasting them these were store bought frozen cakes. The strawberry sauce tasted like melted jelly.

WHAT A JOKE! Based on their website, you’d think this was an actual bakery, but we were sadly mistaken....