Culver’s — Restaurant in Conroe

Worst dine in experience here last night! This was about 7:00 pm on Nov. 23rd, 2024. There was garbage under my table I finally used a napkin to pick up and throw away ...their staff was oblivious. My bacon cheeseburger was awful. Bun was cold, as in straight-from-the-refrigerator cold. The burger patties were so cold that the cheese would not even melt...just sat there in cold hard squares. There were two edible onion rings at top of bag. The rest had been fried so long they were all charred together in one solid, inedible lump. I had to go up to the counter to tell them they forgot to bring me the chicken tenders I had ordered and paid for. They said, "Oh you're the one...we wondered where these belonged." As they stood around (about 4 of them with no customers at counter), just laughing about it. I told them my burger was cold and I noticed their salamander lights were not lit over the food. I tried to point to them and they thought I was pointing to staff behind the counter and complaining. They said, "They're working as fast as they can". I said, again pointing, " No...your LIGHTS are not on to keep the food warm!". One of the 2 chicken pieces was so overcooked that it was inedible...like the onion rings. This whole experience was wrong on so many levels that I will NEVER recommend anyone go here.

UPDATE: YOU WILL SEE THE RESPONSE I GOT WAS THE TYPICAL AI ANSWER. WELL, I WENT TO THAT SITE AND ELABORATED ON THE EXPERIENCE AS THEY REQUESTED. TOTAL WASTE OF TIME. THEY HAVE NEVER RESPONDED...

My first time trying Culver’s yesterday and I said why not let’s see what it’s all about, and this just happened to be a very good decision I made😌 from a fast food perspective this has to be hands-down one of the best burgers and fries I’ve had, like WOW,really I was surprised because again this is a fast food joint. But I will say the quality of beef they use A1! The french fries were crispy crinkle fries with a hit of salt on them just cooked to perfection! I ended up getting the bacon burger which came with two meats now I’ve had bacon at a lot of fast food spots and you can tell that it’s a fast food spot because the bacon quality is usually very thin,flimsy almost see-through at some places but the bacon they use here is kind of like the bacon you get from the grocery store and make it at home or if you go to a breakfast spot and order bacon🥓 quite impressive, now they have numerous of things on their menu but I’m just speaking on what I ordered the people that work there were very kind patient with taking my order since it was my first time being here so my overall experience was a good one the only gripe I will give this place is that maybe it’s time for an update with the building It does seem a little dated, but other than that, I would definitely give these guys a try if you’re...

Went through the drive through at 4:30pm today, it was raining really hard. Drive thru’s become a great option when you don’t want to get out in the rain. To place your order they don’t have a roof over the box so that was my first negative of this visit, I felt no confidence she heard my order correctly because it’s raining, so I pay and get my food and check it before I leave the drive thru window. Not to my surprise it was wrong. I roll my window back down (there are no other customers behind me or even ordering) the younger girl with braids who was working register 5 at 4:14pm on 8/27/2022 kept her back turned toward the window for 5 minutes before opening it to see what I wanted. She knew exactly what was going on when the last vehicle served didn’t immediately drive off (me) and kept me sitting there getting rain splashed inside my window. There was another employee she was talking to who was facing me and watching me and still I was ignored. When she did finally Open the door I asked for it to be remade got it back checked again and still wrong. I even handed her my receipt with the ORDER ON IT. I have never had this kind of experience my whole life anywhere. I will not be returning to this location ever again or a...