El Tinajon — Restaurant in Winchester

When you have a business this small there are a few things that can set you apart. In the case of El Tinajon you can find a rare combination of all of them, fast, great Food and over the top customer service.

I'm Cuban, sadly my generation is possibly the last one with good general education, I have been to some Cuban restaurants where the service is very bad and that is thanks to the ways customer service generally is in Cuba. This place is a family business with very well educated kids that takes care of your orders, once in a while I get onions on my plate when I did not order it but I can live with does small details just to enjoy the rest of the experience.

First it's super fast never been waiting more than 15 minutes for hot and delicious food, again it's food not fast food so I'm not sure why people don't like the wait time.

Second the food is just like I remember eating in Camagüey when I was a kid and the quality is consistent every single time I go, so if you are trying to really experience Cuban food this is where you need to go.

Last but not least customer service with a tremendous customer focus. We always go and have been never able to buy this sweet, last time I went one of the kids hear me saying that and explain that they where making it and that it will take 2 hours and a half to be ready, a sencod later the time change to 1 hour and a half. Even though they where making an effort I was not going to be able to stay that long, by my surprise before finishing my food I had that sweet on my table with a note that read 'for you' and best of all free.

I have only experience this kind of service in very high end restaurants and I'm very impress with this place. I will keep going and hope to see them grow and keep this business model because gestures like those are what make...

Where to start. Walked in and found a quaint small place. Very few tables to sit at. The menu board was not great, kinda scared me away a bit. But said I'm here so let's give it a try.

That said, the young lady at the register was very nice and inviting. I was very pleasantly surprised at the prices. In Miami I'm use to my meal being Rice and beans, meat and plantains or yuca. Most places in town it's just Rice and beans and meat the plantains or yuca are extra. Well this place was like Miami and that makes me happy.

I had the Ropa Vieja with Rice & Beans and Yuca. A t amal, and 4 ham croquets total was 15. Unlike a recent visit to another place in town with smaller petitions and was 24 for same thing minus the croquets... Yet I was criticized for the review about that place cause I thought was expensive and bad portions.

Oh well I can tell you I will be going back for sure... Check it out see what you think, I'm sure you...

From the moment you step foot inside, you are greeted with the irresistible aroma of traditional Cuban dishes that are prepared with love and expertise. They have the best cuban tamales ever, perfect in size and exquisite flavor. The menu boasts a wide variety of mouthwatering options, from succulent ropa vieja to the crispy and flavorful lechon asado. Each dish is beautifully presented and bursting with authentic flavors that leave a lasting impression. The friendly staff provides impeccable service, making you feel like part of the family. With its inviting atmosphere, delightful cuisine, and genuine hospitality, El Tinajon is truly a must-visit for anyone seeking an unforgettable Cuban...