Andy’s Frozen Custard — Restaurant in Conway

I recently visited this frozen custard shop and overall had a pleasant experience. The customer service is fantastic. The custard itself is delicious, with a rich and creamy texture that makes it a real treat. However, I've noticed some inconsistency with the serving sizes. On several occasions, I've ordered a medium and received it in a large cup filled to the brim, which is a pleasant surprise. Other times, my medium order comes in a small cup, which leaves me feeling a bit shortchanged. Only once have I received a medium that was actually served in a medium cup. Often times the ice cream isn't blended all the way to the bottom so the top will have all the goodies and the bottom will just be plain ice cream. Despite this inconsistency, the taste keeps me coming back. If they could standardize the serving sizes, it would make the experience even better. Overall, I recommend this shop for its delightful custard and friendly service, with just a small note for improvement on...

We are weekly Andy's customers since they opened in Conway. When this location opened we tried it instead of driving to Dave Ward. This new location had poor quality and therefore we continued to drive to Dave Ward. Well last two times we visited Dave Ward they have same poor quality as Oak St. Today we figured we will try Oak St again and well, it's still poor quality. I ordered mine with extra caramel and it did not have it and they said "oh it's in there but mixed in". Both locations DO NOT mix the concretes well anymore. Plain custard in bottom half of cup last 3 visits. I am not sure what has happened with there quality control. Not to mention I ordered peanut butter cups in mine today only to have three bites of peanut butter cup, all the rest was crunchy outer coating of the peanut butter cup. Looks like we will no longer be...

I absolutely loooove Andy’s. I’ve been to nearly every Andy’s between Texas and Missouri. I’ve never had an experience like I just had. I walked up to the window and no one was anywhere to be found. I looked inside, walked around, and saw no one. I thought maybe this was a new Andy’s That hadn’t opened yet. After waiting around 5 minutes or so, a girl came from the back. I bought two gift cards that were supposed to come with a free concrete. I had to ask her for my free coupons to which she replied, “oh...yeah.... I’ll have to go to the back to get them.” I had to them ask for a pen to sign my receipt to which she also had to go to the back to get. Strangest experience I’ve ever had at Andy’s. The root beer float was still...