Tipton & Hurst - Conway — Local services in Conway

I ordered on-line, a deluxe arrangement called Absolutely Alstroemertia, which consisted of purple lilies and dark green foliage. My son picked up the order. What he got was a mediocre mixed flower arrangement that I could have picked up at a grocery store floral shop, for a third of what I paid. He was told they didn't have a certain type of flower! If that was the case, they could have at least made on effort to keep to the color scheme. I am extremely disappointed and upset. I will never order anything from this florist again. If I could give them a minus star rating, I would. Ridiculous!

Post script: I received a call from Tipton & Hurst regarding my post. My money is to be refunded and a new arrangement delivered. I had a nice conversation with the representative and her commitment to make this situation right. I will most likely "give them another chance" if the opportunity arises. I appreciate the call and time...

I'm the mom who received the delayed flowers mentioned in the previous review 2 weeks ago that Tipton and Hurst sent out and made right in the most wonderful way possible. I want to make sure that everyone knows that T & H in Conway is an absolute rarity in person-centered satisfaction and service. Besides these flower arrangements being top notch in beauty and freshness, I am absolutely grateful for the extra steps they went to in this situation. Your business has won my respect and appreciation the way you worked with my daughter. I'm a customer for life. (picture of one of the arrangements that I received from Tipton and Hurst next to the simple bouquet I keep on the table from a local...

Had an amazing experience!!! They showed me all they had to offer. Went into details about the specifics and pricing. Worked with my budget and created something beautiful. Their customer service was the best I've ever experienced from a florist. From the welcoming at the door, choosing of flowers, picking of colors, helping fill out the card, assistant with rush delivery, and even showed me what it looked like before delivery. My florist was Tammy and she gets 5 stars from me. They support the military and gave me a discount. I will definitely see them again. Thanks you guys so much. Tammy...