Taco Maker Orlando — Restaurant in Conway

First off don't believe any of the good reviews for this place they have a sign on the counter next to the cash register that offers you a free dessert If you show them you left a five star review on Google. Real review starts now: The food is absolutely terrible, it's not authentic Mexican or even white people Mexican it's something else entirely and much worse it's reminiscent of buffet tacos. You could go to literally any other place that has tacos and have much better food. They also aren't honest about their prices I went here cause of a Facebook ad advertising $12.99 for 6 tacos and two fries for Cinco de mayo, I was charged $13.34 for the tacos and fries plus an extra $3.08 for sour cream that's $2.73 per taco with their Cinco de mayo deal I don't even want to think about their prices on other days of the year when they aren't having a sale. I also got 1 apple pie and 1 drink it came out to $23.34 total for not that much food. The 2 fries were also so small even 2 didn't equal as many fries as even the smallest size of fry anywhere else. The real unforgivable thing they did that warrants a 1 or even 0 star was their taco sauce it was completely tasteless and a very unappetizing shade of brown. Maybe some Cholula or any other real sauce could have been used to make it at least possible to shovel down their disgusting tacos. After trying and failing to eat the terrible tacos I thought to myself at least I have some fries so I asked for some ketchup they gave me red gold ketchup the only brand that's actually worse than an off brand it came out of the packets dark brown and smelled rotten possibly years old. I guess I might consider eating here again if I was starving and it was the apocalypse and the food was free and there were no squirrels or lizards running around in the parking lot because I imagine they would...

The price is kind of ridic for the portion and lack authenticity. Let’s be real. Chipotle only charge extra for double on meat and guac. But here is over priced. Not to mention taco markers’ guac is like a teaspoon (additional fee). While chipotle give a lot more for the cost. The food is pretty average, customer service is horrible but 1 girl that works there. She is always busting her butt doing the best she can, smiling and making it work! I appreciate her. Also, please hire people that can SPEAK english when taking our order(bilingual so they can communicate with non-spanish speaking people) Difficult to translate “little/extra/ on the side, or asking for dietary supplements. Which can make or break a customer’s experience. PLEASE. Also the green sauce “is a little spicy” WHAT?? Yall playing. It’s runnnyyyy and the least of any spice. I’ve been there a few times when I don’t have time for dinner, some at different locations and the green sauce is like, puree peas soup at both stores I visited. Please change that recepie because when you say “hot” or “spicy” I actually get my mouth set and ready for it and everytime, I was disappointed. It’s not spicy at all, when I get home I actually add hot suace to it because it definitely lacks spices. Not to mention some of us like the flavor of spice. Add some Calientè in there!!! :) Last but not least, the sweet plaintains are delicious!! Don’t change that. We love that. Thank you for reading, hoping for...

I had a poor experience with the Taco Maker located in Lake Underhill, Orlando, Florida. My wife placed an online order from our home on Thursday, October 16. Since I was nearby, I decided to wait in my car until I received a notification that my order was ready. After 20 minutes of waiting, I got the notification and went inside the restaurant.

However, I had to wait in a 20-minute line because they do not have a designated area for online order pickups. When it was my turn at the counter, I informed the employee that I had placed an online order, which had already been paid for, and that I received a text message confirming it was ready for pickup. The employee at the counter informed me that my order was not ready because they did not have a working iPad to view online orders and start preparation.

She asked if I could provide a screenshot of my phone so she could begin preparing the order at that moment, after I had already waited 20 minutes in my car and another 20 minutes in line. I then asked if I could cancel my order and get a refund, but she told me that it was not possible. This is completely unacceptable. If you are planning to establish a restaurant in Orlando from Puerto Rico, please try to avoid bringing bad habits and poor service with you. Also, if you are not prepared to handle online orders, it might be best not to accept...