Poet's South — Restaurant in Cookeville

I love Poet's South; however, when I frequent the store on Friday mornings, there is a young lady who says they can not make the breakfast sandwiches because their oven is not turned on. Although, I visited the store the same time on the previous day, and they were able to make the sandwich at 6:45AM. This young lady said she was not able to make the sandwhich two Fridays in a row because the oven was not hot, and she just got there. The second time I said I was happy to wait the extra 15 minutes for the sandwhich. Once I said this, I noticed her toned changed. I waited in the drive thru line, and two cars left that were behind me. In my experience working morning shift at a restaurant, you should prep the floor for the morning rush, such as turning on the oven. I also noticed the store's open sign and lights were not on. However, Google says the store opens at 6:30AM. I feel like there is not consistency in service between her shift and another time's. Kinda makes me not...

Poet's is unfortunately very hit or miss, at least at this location. I have no idea what's wrong with their bagels, if they're stale, over proofed, or just burned, but every single time I order one it's like chewing on rubber. You seriously can't eat it without hurting your jaw. I've tried to get the farm egg probably five+ times in hopes that the bagel will be normal and every time just end up picking off the ingredients. This location is horrible about burning coffee and I cannot tell you how many times I have had to circle back around because they make my spiced chai dirty, to the point where I now ask them to make sure it IS NOT dirty which always makes them roll their eyes or give me a weird look thinking I'm treating...

First visit at Poets and I loved it! It’s so cozy! I love the little dinosaurs on the window sills! The service was great, the employees were very kind and helpful. I got the bourbon caramel drink, can’t remember the name, but it was amazing. Shoutout to the barista that made it and and the cashier who suggested it cold. They also suggested a sandwich called the Hobbs. Stop. It was so good. First time in a long time I’ve actually finished my coffee and food from a cafe. I usually throw it away halfway through. But not this time! Can’t wait to...