Hemingway Brunch — Restaurant in Coppell

Wifey & I visited for breakfast after date night. Not impressive unless you'd like to be impressed with how long we waited to be served a meal that was lackluster, at best. There was a 25-30 min wait; it was a full house (place isn't small) and mid-morning on Sunday. We both had sausage/poached eggs/biscuits with gravy. I had the grits, and she had the potatoes. We each got one egg well poached and one medium; we didn't specify and weren't asked (pretty sure poached eggs are supposed to be medium). The gravy was tasteless and not warm. The hottest item in the meal was the sausage. The biscuits were from a mix and pretty unimpressive - they were heavy and pasty. The sausage was decent but clearly pre-packaged/ mass-produced patties. Her potatoes were bland and not warm. My grits were basically grainy water. We did not send the food back for multiple reasons - they were clearly busy, they clearly don't have an expo checking this type of thing at the window, and you never know what you're gonna get on the second go around. Service was fair. Our waiter was an odd duck - he had a certain shtick that might resonate with some, but not with us. He was polite and attentive. The restaurant is your typical diner type of open floor plan with a bar and kitchen service through a window behind the bar. Waiting area is small. Place was clean. Didn't use the bathrooms. All the reviews wifey read were shining, so we were pretty disappointed. We may have caught them during a bad time, or personnel challenges, but neither seems a reason to try again later. There are too many other places to try to waste time on second chances when it comes to restaurants. Management should constantly monitor and take responsibility for quality in all aspects when there are shortfalls. That was not happening today. No one presented themselves as a manager during our meal and asked for feedback. I am not pretentious; this is just my honest review for the one moment in time I spent there. Clearly others have had different experiences - some return frequently, others never go back. I'm with the...

I had been looking forward to checking this place out for a long time. I was extremely disappointed in the service. Our food was late and came out at different times. Having been in the restaurant business previously & knowing how hectic things can get, I was pretty understanding about this. Immediately after we paid for our meal we were approached and told that our table was needed to make room for a larger party. We were told that we could relocate to the patio (it was a high of 100 degrees out) and would be continued to be served if we wanted to. We were told there was no pressure to move however their wait time was up to an hour now. We were again reminded that there was no pressure while again being reminded on the wait time and being made to feel extremely uncomfortable. We looked around and there were people still sitting who had been there before we had arrived. If our table was needed we should have been asked if we’d be willing to relocate to a different table inside. My party and I felt so uncomfortable after this that we left and went elsewhere. This was the worst service I’ve ever experienced. The food was good but I definitely won’t be...

I have come here a couple of times over the years, and recalled it being an enjoyable experience. Today I met up with a friend for brunch, who I had not seen in a while, who was also a bridesmaid at my wedding as today is my one year wedding anniversary. I do not remember the food being so overpriced and small. I got the French toast, which was two small pieces of bread $10, and paid an addition $6-7 to add one egg and bacon, I did ask for two. The waitress was constantly interrupting our conversation by asking to clear plates, trying to get the check, etc. Another person came over to us and asked us to move to the bar to continue our conversation, saying 'it's been one hour and we have other customers. I'm not trying to kick you out' . I said "yes you are", to which she said "no, because we have the bar available". If the bar was available then the other customers could sit there, which is what happens at any other restaurant. Being in the customer service business myself, it is disappointing when businesses value profit over quality. You do not kick out customers at the one hour...