Wendy's — Restaurant in Copperas Cove

What is going on at this Wendy's? This is the third time in the last 3 months we've had soggy nasty fries. Today, we placed a mobile order and my husband's second burger was missing. Like yes we should have checked the bag but also it should have been in the bag. Not to mention I went there about a month ago and this itchy short MANAGER of all employees was mad disrespectful. She charged me for an additional large sprite and was annoyed when I was confused about getting the extra drink. She then argued with me and told me that I ordered it. I took it anyways because it wasn't worth the flight. I pulled off and checked my food and I was missing a large fry. It was clean at that point that they misheard me when I ordered a large fry they heard large sprite, an issue that could have been resolved if they would have read back the order. When I went back through the drive through this last didn't even have the decency to apologize for the mistake it the disrespectful attitude she was passing out that night, she sent someone else to handle it. Someone from corporate needs to come handle this. P.s. nuggys were could and soggy tonight too. This is some BS. What a waste of $31.26 we (myself, my husband, and my daughter) we're exhausted and hungry and just wanted an "adorable" fast...

Because we went through the drive-thru we're not sure about the atmosphere inside because there was nobody inside that we could see. However I have to say something about the double meat double cheese Baconator I think that's what it's called on a pretzel bun The Bun tasted better than the burger itself for $12 one onion ring like just one not a slice of onion but just one ring and three very very small pickles that tasted like they were pulled straight out of the ground and put in the side dish container that we requested. We asked for mayonnaise only because it comes with mayonnaise and ketchup and it was dry.. like I said it wouldn't have been so bad had the burger not costed $12 well the Baconator and one plain burger a dry burger for my ESA animal and she wouldn't even eat her Burger I'm not trying to be rude or ugly and I generally don't say anything but here lately it's just gotten to be where it seemed no matter where I go to have fast food I just don't know maybe it's the burgers maybe you all get your Burgers from the same company or something I don't know if you would have someone check into the meats just in case I would appreciate it thank you very much and I would like this matter resolved as soon as possible I don't live in Copperas Cove I live in...

We had stopped going to Wendy's years ago due to bad customer service in Arlington TX. But today we was out with our 2 little grandsons and they wanted a burger & asked for Wendy's. We ordered they both kids burgers, fry's and drink. We ordered me the Honey Chicken sandwich with fries and a drink and my wife a hamburger, fries and a drink. The young kid who took our order had an indifferent attitude and kept getting distracted and having us repeat our order many times. Then the ice machine was completely out of ice and almost half the buttons for soft drinks said they was out. The table we sat at was dirty. The employee never asked was this a done in or take out so it was all put in bags. When I reached inside the bag to grab my sandwich the wrapper was cover on the outside with sticky honey which got all over my hand. I went to the restroom to wash my hands and wow it was trashed with paper on the floor and the sink had spit and paper all in it. It was a gas station nightmare. I wrote a comment here and they removed it. I filled with their home office several weeks ago and haven't heard one word. Almost forgot they advertise about their fries being so great none but ours was cold and stale they was not...