I don’t know if I’ve mentioned this before, but as far as I’m concerned, Bamboo is the best açaí spot in South Florida, and after multiple visits to this location in Parkland, I’m as convinced as I’ve ever been in that regard. When you take into account the hospitality and service of the hosts, quality of the menu, and taste, it makes sense.
Let’s start with hospitality. From the moment you walk in, very few moments pass before you are greeted by someone manning the de facto register. This isn’t some dry, emotionless greeting, either—I’m talking about a warm, friendly greeting by someone greeting a friend after a long journey.
More often than not, this is usually a gentleman by the name of Eduardo. Good dude. It’s important that I mention this because hospitality is almost always the beginning of one’s customer experience, setting the tone for everything that comes next. It’s this hospitality that encourages me to come back every few days.
Next, we have the service. Bamboo is a remarkably innovative restaurant for its location, as they’ve done away with cash payments. Given the advent of Pay and card payments, it makes perfect sense. Making an order is as easy as downloading their Bamboo app on iPhone or Android(?), ordering via UBEREats, or walking in and ordering at one of their two kiosks available to the left of where you walk in.
Making an order is as simple as tapping a touchscreen. Within moments, your order is received, and the good people that you will see working feverishly to provide great-quality food will fire up their engines even further at the sound of a new order being placed. This is where a woman working there named Kariana shines. This is not an exaggeration.
Generally speaking, an açaí bowl is made with açaí, along with certain fruits and other toppings. That’s usually what they’re made of. But as Kariana has demonstrated on more than one occasion, it’s more than just the ingredients, but the quality in which the ingredients are assembled prior to delivery. Kariana is a master, and after watching her craft my bowls, she makes it look easy.
I love the way she delicately brings my ingredients—açaí, strawberry, bananas, blueberry, raspberry, hemp seed, granola, chia seeds, coconut, flax seeds, and hemp seeds—together in what I quite honestly consider to be artwork. The way in which she places sliced bananas as a crown atop the head of açaí within the bowl suggests that she really cares about her work, and something about the way she brings it all together makes it seem all the more delicious.
When considering how delicious Kariana’s açaí bowls taste, one would think that she would deliver her bowls with either arrogance or haughty pride. Far from it. If anything, it’s just doing her job, as she brings my food over, seemingly smiling behind her mask (kudos to the staff, by the way, for properly wearing their masks while preparing food at work) as she places my meal upon the counter, and humbly returns to her station to work on the next order.
It tastes delicious. These açaí bowls are the best thing I’ve ever had in Parkland, bar none. It makes sense that, considering Bamboo’s general atmosphere, service, hospitality, quality, and taste, that these açaí bowls are the most delicious of their kind in South Florida. I highly recommend Bamboo in Parkland as the best açaí spot in South Florida, and every day you don’t go is a day you’re cheating yourself.
Special commendation to the lovely Kariana and the always-hospitable and professional Eduardo. I’m thankful to everyone working there—but especially those two—for the environment that they’ve created there. Long may they continue this culture there. I look forward to the next time I can stop by and dabble in some delicious...
Read moreIt was about ten years ago when I first heard of Bamboo, and they could’ve been for longer than that. Either way, Bamboo has stood the test of time. The owner of this restaurant and his employees cut zero corners and spare no expense. Their food, service, and atmosphere is always the best, and their ingredients are always fresh and clean. My mother loves to order the salmon and I love to order the vegan bowl. She says she can taste a huge difference with the salmon from Bamboo and Costco (she is extremely picky and an honest New Yorker who isn’t afraid to express her true feelings when it comes to anything especially if she’s paying for it). My mother has also said the food is in her top favorite meals she’s ever eaten and that Bamboo has become tied with her other favorite restaurant. I think it’s the best and most healthy vegan meal you can find. Also, I really appreciate Bamboo for paving the way for healthy dining. They’re proof that restaurants can keep their integrity and still be financially stable without franchising or risking quality. The owner was present and working hard every time I’ve ever been here, and the quality of food and service this restaurant provides shows for it. I think his dedication to his work is the same dedication he has to his family. He takes his responsibilities serious and treats them with love and care, the same way he does his customers. I’m so happy Parkland and the Coral Springs area will have somewhere healthy for families to bond together over a nutritious meal for many...
Read moreFirst visit.
Can’t say I’m fully pleased but will give it one more shot. For starters ambiance - great decor, really clean! No music and no enthusiasm from the crew. You have one register. A complicated ordering process, especially for first timers with questions. A order taker who despite her best efforts is bombarded with all third party platforms and feeling the pressure of anyone behind the person whose order she is taking. Making her seem unpleasant when it’s actually not her fault.
Food - it was really good. Here is why it fell short for me. Out of white rice at 7 pm on a Saturday is unacceptable. You’re loosing money by trying to eliminate waste by not preparing enough of a product that costs cents to make and is one of the most profitable items a restaurant can have. I would’ve ordered a $16 poke bowl but opted for a 12$ prosciutto sandwich. Luckily one person in my party got the last rice and I was able to taste the experience I came for.
Service- I just think one more head in the kitchen really would’ve done it’s due diligence. In my professional opinion you staff for the sales you want not the sales you have. Clearly they were a little overwhelmed by all the third party orders. Why are you putting a ordering platform that takes 20-30% of the sale ahead of the four walls you do your business in?
Like I said I will give it one more shot because I want my poke bowl. I plan to come in at the same time same day of the week and if they’re out of rice I’m leaving and that...
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