Starbucks — Restaurant in Coral Springs

Today I was in that store and there was a gentleman by the name of J at the register chatting it up with another person named Francesca! I waited about two minutes without acknowledgment until I said “hi, I am ready to pay!”. Francesca looked at j and rolled their eyes as if I was asking for too much! J comes up to ring me up and Francesca never put my croissants in the oven and left! It almost seemed like she purposefully did that because I also had cake pops and she never gave them to me, but the customer before me got them right away! After waiting for about 5 minutes I asked another sweet person that was there for my food (gave me everything right away), J turns around, while ringing up customers, and says “she is impatient”! I was the ONLY person at that Starbucks and there was no reason for me to wait that long or for them not to even acknowledge me standing there! Brough...

I have never left an establishment so angry. I paid at 5:39pm for ONE cold brew. I just left at 6:12 with NO COFFEE and a refund. Horrible customer service. No common sense. Over 30 empty cups with orders waiting to be made and nobody making drinks. Why is the cashier still taking orders? Where is management?! Once Tamika came out and i asked for a refund, i still waited another ten minutes for it as she begand fulfilling orders. So disrespectful. I am furious. And uncaffinated. Never ever again. do...

I’m really disappointed with this Starbucks location. There’s a short-haired male employee who, for the second time, has refused to make a specific drink that’s clearly on the menu. He keeps making excuses or saying he “can’t” prepare it, while other staff members never have an issue with it. This kind of attitude is unacceptable and reflects really poorly on the store. If a drink is available on the menu, customers should be able to order it — no excuses. Definitely reconsidering...