Three Samurai Japanese Restaurant — Restaurant in Coralville

I would say that this was the worst place I have been in along time. The sushi took 35 minutes to get. Fine ill deal with it and move on maybe the service and food will make up for it. Well this was far from what happend. Are water was filled once ever 45 minutes. The waitress didn't talk to us at all anytime we asked for anything it was like a drive threw drop it off and leave. Fine maybe she wasn't having a great day I understand more then you guys know. Next a hour and a half later our food finally comes ...... Cold. Well we sit there waiting for the waitress to come again 10 minutes later nothing. So I get up grab another waitress to tell her. She grabs our waitress she says she will make us some new food that's hot. Fine will get fresh warm food. 10 minutes later we get are food back right the same plates heated up in a microwave she drops it off then disappears, doesn't ask if we need anything just leaves. By this time I couldn't take it anymore my girlfriend and her family needed some. More sauce asked 2 times waited 10 mintues. I got up asked to talk to a manager. The waitress came back asked what I needed with an attitude. I said obviously your manager. He came out spoke to Him asked what was wrong explained to him the situation. He asked what he could do looked very nervous and couldn't speak clearly. I said I've had the worst time time ever my family came for good food and service. We didn't get ether of them, he said he would take care of it. Came back with my bill minus 2 entrees. Great you have horrible service cold food and wasted 2 hours of my life ill never return, also ill go out of my way to tell everyone and write reviews so maybe somebody else won't get...

I’ve been really wanting sushi while in Iowa City so I googled the closest place and this is what came up. I looked at the online at the menu and placed my order via phone. The person taking my order was very polite.

I was told it would be ten-15 mins. It ended up being closer to a half hour. No big deal, I saw that there was several boats going out.

The place is very hard to get into… I ended up asking a shop downstairs how to get into their restaurant, then upon getting to the restaurant they had two doors both with “please use other door”. I ended up just going in the one door because I apparently could bit find the correct door to use.

I order two sushi rolls: the summer roll which was a sweet potatoe roll- delicious, and the Iowa City roll which ended up being repulsive. I threw it away after 2 pieces. The steak was tough and dry and the chicken tasted incredibly weird. They should maybe rethink that roll and completely take out the chicken portion of it. The person who had the potstickers said they were edible but nothing special.

I wasn’t super thrilled with the people at the check out/sushi counter. It seems no one had any idea of what was going on. And the one person was more concerned about going to the back than actually helping people that were coming in. It definitely was not so busy to keep disappearing and keeping people waiting.

The price was on par with what I expected to pay so nothing unusual there.

Would I eat here again? Maybe, but I definitely wouldn’t make...

I only put 3 stars because the service is great, the management is awesome - the food is excellent.... but I wanted people to check over this and note that the last time I was there (3/1), I walked out.

I was seated at the backbar which was no problem at all. I was alone and happy to do sit wherever. The bartender had a conversation with the friendly hostess at the bar within earshot about why I was seated there. (It was busy Tuesday night and there were a few people accumulating and waiting for tables). I think he was feeling overwhelmed. I work customer service and very much understand this. I offered to move back to the sushi bar if that would help allieviate things - and that was fine - but the gentleman at the bar just placated me - his eyes said "leave" but he kept saying "that's your decision"... rather than just saying something like "Hey, to better serve you, we would like to know if you'd be willing to be seated at the sushi bar?" etc.

I told him I will just go up to the sushi bar. I almost sat down at the sushi bar but decided that I didn't want to spend $25+ after that... so I spent my money elsewhere. I just looked down at my sushi sheet and set it at the desk and walked out. It's the first time I went there and felt like I was a nuisance for just being there. I will go back but I will not get seated at the bar and it's going to be a long time before I do. Sad, because their Matsuzaka Roll...