Smoothie King — Restaurant in Corpus Christi

I ordered a smoothie that was on sale and they didn't tell me I needed an add on to get the sale. I looked at my receipt and noticed I did not get the discount. I asked her about it and she said I needed to get the add on to get the receipt. I told her that was misleading and she laughed. I then said that it's not funny and I left the store yelling. I apologize for my outburst, it was not appropriate. I am not bothered by the $2 off, it's just money. What bothered me is that the lady did not let me know I needed the add in to get the discount, and that she laughed when I said it was misleading. I understand the stressful environment of having t take a bunch of orders and the logistics of the restaurant industry but I felt really low. I spend money here quite often, and I always leave a tip, why do I feel scammed? The behavior I encountered today was very scummy. I will continue coming to smoothie king, but probably not this location.

Edit: the employee according to my...

Placed an order through the app that was processed and accepted. I planned around the time requested and upon my arrival to the store received a phone call informing me the store was closed. Order time was 17:30 and I arrived at 17:22. The representative on the phone told me I should have read the sign on the door stating store would be closed at 17:00. At a glance I could see two employees still in the store so I asked if they could make my order because how could I have known about the adjusted closing time when the listed closing time was 20:00. I was again told to refer to the typed letter taped on the door. Now I have no order no refund and reward points were taken from my account. Typically the service here is great but after today I won’t...

Today around 11:15 am there was a male worker who was rude to me bc HE got my order wrong. I never left the parking lot, had the 4 drinks and the receipt as proof that he screwed up, and he argued with me telling me it was right even though he charged me for 3 32 oz and 1 20 oz drink when I clearly had only 2 32 oz drinks. What does he do after arguing with me, turns around and walks away and another girl had to come up and apologize and correct the order. Not happy at all with the way I was treated when I had the proof in my hand. He should be fired if he can’t be polite. FYI-I’m in customer service and know what it’s like, so I was polite the entire time to him so he had no reason to...