Sonic Drive-In — Restaurant in Corsicana

I stopped here recently and ordered around lunch time. We waited for a while as I thought maybe the chicken strips would take longer to cook. Finally after 40ish minutes with two hungry kids in tow, I pushed the button again and no one answered. About 5 minutes later a young carhop comes out and says absolutely nothing. Didn’t apologize, didn’t repeat my order, nothing. I told her very nicely that I pushed the button again because I thought maybe there was a mixup because we waited 45 minutes for a small order. She just stared at me with this annoyed glare on her face, and gave zero response. She then turned around and walked away before I could ask her for the sauce since it wasn’t in the bag. So I pushed the button again, and waited about a minute before I decided to run by the drive thru. Where we waited yet again. The manger was working the window and I kindly let her know how long I had been waiting and that the carhop was extremely rude for no reason. She asked me who delivered our food just as the girl was walking up behind her. And I said it was her. I didn’t get a name because she didn’t even say a single word. At this point the girl was glaring at me and rolled her eyes like I was in the wrong. I want to reiterate, I was very patient, kind, and never got an attitude with anyone. I understand food service is very difficult and so is dealing with the general public. However, what happened here was not okay in any capacity. I was actually shocked. So shocked that I am literally writing a review. If it were my daughter treating customers this way at her place of employment, I would fully expect corrective measures to be taken. If I were the owner of this location, I would definitely want feedback in this instance....

I usually enjoy visits to Sonic, but this is not one of those times. First off the build is made with big bay windows so the staff can see customers pulling in this also allows customers to see in; so when you see a bunch a bunch of employees standing around doing nothing and yet it takes 5 minutes for them to answer the button to get your order going it's not a good thing. Second, food was "old & cold", my wife had ordered the popcorn chicken and fries I had ordered a double meat cheese burger and fries as well, along with getting the food given to us cold, she also ordered some sauce is that didn't come out with the order and even after calling and requesting some, she still had to flag down one of the car hops and request her to bring her some. This is unacceptable service, and if I could submit a complaint to the proper people I would but f I r now it'll have to be...

I visit this location mostly in the morning and never have any issues but I don’t know what was going on at lunch today. The kid on the headset maybe needs more training or a different task. One of the carhops look like she just rolled out of bed. PJ’s on and all. I was shocked!! Why would she be allowed to work in that attire?! Literally had pajama pants on!!! And flip flops!!! Not well groomed at all!!!! Unbelievable!!! And quite frankly gross! Took a very long time to get my order. And I didn’t get all my order and what I did get wasn’t the greatest 😡 DO BETTER

10/02/2023 My breakfast sandwich had burnt sausage and these tots taste like they were cooked yesterday. SMH $10 for a burnt breakfast sandwich, cold tots and...