KFC — Restaurant in Cortez

Well, the food was good when me and my lady got to eat. Went through the drive with two people the cashier was having trouble with our order of two number eights(the kfc bowl) and a large mashed potatoes and a large Mac and cheese. Well too say the least, we got to the window and we're greeted by Valerie. Upon paying and receiving our food we drove away having a trip to Durango for some family business. As we got on the road and went to dig in we realized that Valerie hadn't given us any utensils at all. We stopped at Maverick and got utensils(great business FYI) I called to inform the manager they should coach Valerie about utensils being in bags. Upon calling I found that Valerie was the manager and if you don't ask for utensils at the drive through that you...

If I could give a -10 I would. Went thru the drive thru on 1/15/22 ordered the new 6 piece plant based chicken meal. That's the meal which I didn't get my fries!!! Also ordered 12 piece hot wings and paid 12.95 and only received 6 pieces!! I was on the other side of town before realizing what I didnt receive and headed home. Did not want to go all the way back. If they need to rip off their customers I will NEVER EAT AT CORTEZ KFC!! Didn't even get a receipt but paid $28.43 for a # 17, 6 piece of hot wings charged for a 12 piece and $6.99 for plant based chicken meal with no...

This location is incredibly short staffed—like a lot of other businesses—so the lobby is closed. We are in a huge truck and trailer and can’t fit through the drive thru lane. THANK YOU Kimberly and Sherrie for helping me figure out how to place an order, and feed my family of 6. Best customer service EVER. And while we sat and ate next to our trailer, the drive thru line was never shorter than 10 cars 😬 I can see how they sometimes run out of chicken! Also, it’s located in an open parking lot that’s easy for trucks, trailers, RVs etc to...