Starbucks — Restaurant in Costa Mesa

Oh wow, man, I haven’t ever had coffee like this. You’ll never believe what happened! I had just started my cross-country move, and decided I needed a little pick-me-up at my friendly neighborhood Starbucks.

Deavon (apologies if I misspelt the name) was working along with some other powerful baristas.

They were slammed, dozens, no, hundreds of customers came in out of nowhere and ordered one million frappucinos! But I needed my coffee... so I bravely ordered anyways.

During my brief wait for my americano, I heard screeching and hollering coming from the condiment bar.... M A R Y HAD ENTERED!!!

Mary was 9 feet tall, winged, with talons the size of small sheep! She swooped and and started barking orders at the gallant baristas squawking something about a refund?

Deavon, with their amazing tattoos glowing in the evening light, whisked over and intently listened to Mary’s dilemma. Deavon acknowledged the customer’s discomfort, then immediately took action! I watched in bewilderment while Deavon leapt and dashed around the bar, their hair flowing behind them in a neatly wrapped pony tail.

Before Mary could get another squawk out, Deavon was already working on Mary’s drink.

Mary continued to bark, “REFUND REFUND”

Suddenly another barista appeared from the backroom, jumping into to calm the now screaming Mary.

Both baristas were now using all of their magnificent Latte Love powers to calm this beast, but Mary had become incorrigible.

Mary snatched a refund out of the baristas hands and fluttered off into the darkness.

The rest of us watched this unfold with our jaws on the floor. There was silence in the Harbor and Wilson Starbucks for a mere second, then we erupted with joyous cheers and laughter! These baristas had saved the day again!

Deavon handed me my americano, which they had somehow managed to make perfectly despite the chaos in their lobby, and gave me a wink. I thanked them, and with a sweet, calming voice, they replied “Thank YOU for your patience.”

Make sure to tip your barista, you never know how many Mary’s they’ve dealt with that day. You never know how many small acts of kindness they perform day in and day out that no one...

On Wednesday nov 8 2023 around 7:30pm I ordered 1 pike grande 3 hot tall chocolate and 3 butter croissant First I can’t see the cashier name very disappointed I asked couple questions about the hot chocolate but when I asked her what types of milk they use she changes her attitude doing a kind of exclamation like getting mad because I ask and told me the types of milk she spoke very fast that I didn’t understand what she said so because seems like she wants to finish taking my order I reply “just regular milk “ she was hurrying me asking me anything else 4times I got my items take me couple minutes to get to my car I taste my drinks the croissants was good and warm but my 3 chocolates was hot but no flavor to chocolate just taste like hot milk and the coffee literally taste like was in the jar for hours and cold not even medium hot was cold I didn’t come back since my son was in the field in soccer practice I have to come back right away they didn’t drink and the coffee we throw away I never come back to this store I live in Santa Ana and I came to Costa Mesa for soccer practice but tonight is cold and windy so decided to get something hot to keep warm which this time Starbucks...

Well It was chilly and started to sprinkle outside. So I thought I'll go have a nice hot chai and charge my phone. I was told the lobby was for "guests" only, While I was sitting down. Hmmm, why are there other people here without beverages or food but only I am being approached. I am dressed decently my hair is brushed AND there are several other tables and chairs available if someone needed a seat. It was not busy. There was no line. So why was it that I was singled out within only a few moments of sitting down? I have my own belief about that but that is probably an issue for corporate This location had a disgusting, foul smelling restroom strewn with dirty papertowels and no toilet paper. It took more than 10 minutes for any associates to clean and replace the t.p. Then they did not have red rooibos or the herbal cinnamon chai available. The 2 stars are for the cashier and the apple loaf cake. Next time I will go to Peete's or Kéan or Hidden House because even though they are a bit more expensive I won't have to be rushed or treated with any thing less than friendly service and a...