Subway — Restaurant in Cottage Grove

This location has really changed. This was always our go to. We try to avoid nowadays.

This last time we went in, we used the app to place our order and came in five minutes after it should've been ready. When we walked in, the two associates asked if we had an online order to which we said yes. We told them the name and one of the associates said they didn't have our order. We double checked the app, to make sure we had the right store and also that the payment went through (you know how sometimes the app jams up, it happens) and found everything was good on our end. The same associate began to raise his voice and tell us, "look, we don't have no order!" The other associate told him to calm down and the order was still on the machine.

Did we get any type of apology for the one associate getting wound up? Nope. Did we receive any apology walking out 15 minutes later? Nope.

Plus the dining room is a disaster. The soda machine consistently has multiple taps that don't work or they don't have that soda.

And apparently they put lettuce on the sandwiches anymore (see pic).

It's not the same as it used to be.

I hope this...

Went in at 9:05pm, door was unlocked and sign on the door says they're open til 10pm. Rude little dude says he's closed. When I pointed out the sign on the door, he said it was wrong. He refused to help me even though all the ingredients were still ready. He was rude and even called his Mom, who is supposedly the Manager. That call didn't prove anything. I went to leave and get followed me out to my car hollering and screaming at me. Yea, I told him I thought he was just being lazy, but following me to my car was uncalled for. I had actually worked at that location about 7 years ago or so, and I remember that I picked the doors at 10pm. Also, I've stopped there a couple times ony way to work when it was another employee and they told me they're open til 10pm. I don't know why little dude refused me service at 9:05pm, but I sure hope he felt good after he intimidated me and followed me to my car. Will NEVER be back to this location. This was on 11/03 and I hope the owner sees...

Went to get subway tonight around 7pm got here no one in line and two workers doing nightly tasks ones doing dishes in back and a gentleman wiping down tables up front. The employee in the back asks do you got this customer the gentleman up front say yes I got it but continues to wipe down tables Five minutes goes by the employee in the back comes out to finally serve me but the employee in the front continued to say I got it so she goes back to the back and the employee in the front continues to wipe down the last few tables! He finally come up fron to take my order and I find out the have no bread left beside white and wheat yet they are open till 11 and to top off the guy doesn't was his hands before he was to prep my food! Don't eat here horrblie employees don't care about...