Chick-fil-A — Restaurant in Creve Coeur

I have been going to this location since the Des Peres location closed temporarily for renovations, and it has been one terrible experience after the next. I have ordered a bowl & a cup of chicken noodle on multiple visits, and what I received was nothing short excessively-minimal portions. The bowl of chicken noodle soup isn’t cheap, and I wasn’t given any saltiness, after I ordered the soup with a side of 4 packets of saltiness. So, I chalked it up to this location suffers from an inexperienced staff. Today, I ordered a regular chicken sandwich, waffle fries, & a cup of chicken noodle soup. When I got home to eat my meal, the large fries amounted to a medium sized portion of fries, and the chicken noodle soup was nothing more than chicken broth with ONE PIECE OF CHICKEN, and a few vegetables. AND, this time I was given 5 packets of saltiness to go with the portion that is roughly 1/3 the size of the bowl. I believed this location would likely not have this sort of transactional-behavior, because it is owned by the same person who owns the Des Peres location. But, I will never go to this...

I completed my order via the mobile app, I pulled around and the lady at the drive up window was very nice and professional. I took a sip of my sunjoy and I asked if they had made it diet by accident because that’s what it taste like, she asked a lady whose face I didn’t see. The voice said no so she made me another one. I asked was she making it from the same batch that I already received the lady smiled and said yes. I tasted it again and it tasted the same. I asked for just a plain lemonade. I heard the voice get angry and say she doesn’t have the same taste buds me or you, nothing is wrong with it. I’m outdone at this point because why it is a back and forth because I don’t like the taste of it. Anyone with a brain knows that when the lemonade and tea is made depending on who makes it, it varies in taste. She was talking so much from inside the restaurant I had to do a review. She couldn’t have went through the same training that the employees go through. She belongs at Walmart or McDonalds.

I’m not sure if her team number is on the receipt or someone else’s Guest/tran...

long slow lines that Merge into one lane, sandwich forgot AGAIN. Management just want you thru. like ur in their way when they mess up orders. Each store added loses quilty. The first couple in our area of st.louis did great all the way around. Maryland Heights store is ran VERY WELL. They run a nice store. creve coure should still be TGI fridays. instead we have another fast food dump. poor service and overpriced food that if u even get what u paid for. We get to work and our orders are both a mess as it sit in my office trash. i should have stuck with the Canteen at work its better and cheaper and no lines moving slow and wasting our time. TIME IS MONEY PEOPLE................ IT'S NOT A HARD JOB U EVEN HAVE MY CAR Description on the bag. was the staff just sleepy on my visits. Managers are kids with video game Mentality. Tge owner just wants our money forget customer service. it. a sad store. To the owner do...