Rocky Mountain Chocolate Factory — Restaurant in Creve Coeur

Avoid at all cost. I read the review about the woman that ate expired chocolate and thought it was a fluke so I went here anyway. Big mistake. Young lady at the counter was very polite. I ordered over $50 in chocolates as a gift and a candy apple that they had in the display case. When I went to eat the apple I noticed it was covered in mold on the top of the apple. I showed the cashier, and she apologized. I requested a refund and she said they can't provide refunds. The apple cost nearly $8, and was not safe for consumption. She said I would have to call the store owner to get a refund. Which I did, but he did not answer. The cashier took down my information, but I never received a phone call or a refund. Terrible way to run a business. I assume this is some kind of game the owner plays, because he assumes most people won't go through the hassle to get back...

It is not sealed or secured at all on Door Dash/Uber Eats orders. BEWARE! I received an open bag with my apple exposed. I spoke to the owner the next day when he decided to call, and he didn't see anything wrong with this. UNREAL! How would I be expected to know to ask for gift wrap on my first order? It should be properly sealed before leaving the establishment, especially if a delivery service is used. Prices are already outrageous, and for what? Do...

I honestly thought they had the flavors premade. When I saw them actually "making" each flavor,...I Was Hooked!! The staff is super friendly and the treats are amazing!! I only sampled 3 different flavors, but they definitely have me...