I will begin by saying that our server was very friendly and respectful from beginning to end. He took our order of drinks first and then brought it to us. This was at 4:50pm. We had an agua fresca of horchata and Jamaica (pleasant). Once he served our drinks, he took our order (that was at 5pm) of a chilanga torta and fries. The server told us he would bring us some chips and sauce which took about 20 minutes. Then, we eventually finished the chips and drinks, and our food was still not served. At around 5:35pm, our server came by to check in on us and we asked him about the delay in our order. His response was that there were only two cooks in the kitchen and one had just arrived but he assured us our food was going to be served shortly. (He was very polite throughout our time there). We continued to wait. It was 5:50 and we called the server, and asked about our order again and let him know it had been an hour. He said our order had got mixed up and that he apologized. (We were very disappointed and upset!) It was now 5:55pm and 1/2 of our order was served which was our Torta. The fries were not ready yet as the server said and we told him that we didnāt want them anymore. Shortly after, the owner of the restaurant came out to apologize and explain the delays. She began by saying that if we knew the KLove station had visited them earlier today and they had gifted her with concert tickets at Tijuana. (Which was completely irrelevant) She went on to explain that she had hired young inexperienced workers and blamed them for the delays, stating that they had mixed up the orders. Additionally, she stated that all her food was freshly made and that it took time to prepare. She went on with other details that quite frankly made me upset. She did offer us the fries at no charge but we declined. We told her that more than an hour wait was simply unacceptable. We paid and left.
Regardless, of our bad experience, we hope her business thrives and improves its services.
I canāt comment on the food because it would be unfair. However, I can say that the long hour wait and the justifications given by the owner gave me a āmal Sabor de bocaā...
Ā Ā Ā Read moreIf you're looking for a place that combines great service with absolutely delicious food, Grub Garage is the spot to visit! Everything is made fresh and you can taste the difference. From the Aguas Frescas to the sauces they serve with the food. The hand-made touches in each meal elevate it to something truly special. And the ambiance is so cool, itās loaded with lots of vintage pieces and āgarageā tokens made by the owner (like the tables!). You wonāt be disappointed. Grub Garage has quickly become a go-to for anyone who appreciates good, honest food and stellar service....
Ā Ā Ā Read moreCame here because I was curious about the food since they decorated the place in such a unique way and I was not let down. I had a torta and it was just perfect. The right amount of meats and cheeses with some ripe avocado oh man super delicious. Ice cold Mexican Coke to follow and a hot dog wrapped in bacon to end the trip on. I'm glad I came in this place does not disappoint the flavors are all there and the ambience makes this place...
Ā Ā Ā Read more