Knakal's Bakery — Restaurant in Culpeper

Several months ago my husband and I traveled 2 hours to this bakery. Our daughter is getting married this Spring in Culpeper. She was wanting doughnuts as one of the desserts at her wedding. Since I work for a small business and support small businesses we looked to see if there was a local bakery in the area. We arrived early on a Saturday morning. The bakery smelled great when you walked in, but the sour faces on the 3 women that worked there made the place stink. We were taken back by the rudeness of these women as they spoke to their customers. When it was our turn, we were treated with the same attitude that the previous customer was served. HOWEVER, when we said that we had traveled and that we were interested in buying about 120 doughnuts their attitude changed. I guess the thought of someone spending a little more money caught their attention. We explained that we would like to get 4 or 5 dozen doughnuts with chocolate frosting and sprinkles and 4 or 5 dozen doughnuts with white frosting and sprinkles. No problem we were told. We purchased some doughnuts to bring home and were on our way. Fast forward 2 months. We went back to the bakery today with our daughter, her fiancé and our wedding coordinator. Again, the attitude of these women when we walked in was terrible. They were so rude to the people in front us. One woman behind the counter was actually huffing and puffing in disgust. It appeared to us that it was because one of the customers was not ordering fast enough. When we explained that we had come in to place a large order, they seemed more inconvenienced than appreciative. As we began to go over what we needed we were told that they did not do white frosting. Really? But, they would dip the top of the doughnut in "glaze" several times to make it look like white frosting. We were also told that they did not have sprinkles and that if we wanted them, we would have to buy our own and bring them to the bakery. Seriously? Basically, they didn't want our business. We realized that these women were in know way, shape, or form, wanting to provide polite, respectful customer service. We said that we were going to step out and discuss. As we were in front of the shop, one of the women came out holding a doughnut that had apparently been "dipped" several times in "glaze" and miraculously had sprinkles on it. She wanted us to know that this was what it would look like. Since tomorrow is Easter, maybe the Easter bunny had dropped off some sprinkles. I mean, we were told that they had none and we would have to bring our own. Basically, this place sucks. If you read thru these reviews most people comment on how the food is fairly good. But, the women are awful. We went down the street and got a lovely meal at another restaurant. Discussed our options and decided to not support this local business and take our money elsewhere. On our way out, I did the courteous thing and stopped back in to let them know that we would not be ordering from them. A different woman was there and I must say she was slightly more polite. However, my daughter did capture a laughable photo of one of the original 3 women giving us a dirty look. My opinion, they are a bunch of nasty old bidies that care nothing about their customers. They are rude and disrespectful. Hard to believe this place has been in business this long. They must not read their reviews. With so many comments on Google and Facebook concerning the rudeness of the women there you would think they would make some changes. Or, maybe they do read them and just don't care. Maybe they need to go church and find God. They certainly appear to have no joy in their life. Our entire family and my daughters finance's family and all of the wedding party will be staying in this lovely town. One hundred plus people coming to this wedding. We will let everyone know to not support this business. Visit all the other stores and restaurants, but stay away form Knakal's Bakery. Well unless they just want to stop in to see the grumpy old ladies that run the place. It may provide them...

I have been visiting this bakery since I was a little girl so at least 20 years and have always enjoyed the sweet treats that they have produced. My birthday cakes were always a pleasant surprise, so of course I would go there for my own child's birthday cake. After speaking with one of the employee's and being quoted a price for a decorated birthday cake and even asking questions because of course this birthday cake needed to have specific items on it that they did not have the license to do was still given the same price. I ended up spending three days having to draw the three pictures needed for his birthday cake and then drew up a diagram of said cake so that there would be no mistake in exactly how I wanted this to be since I had put so much time and energy into it so that it would be exactly what was requested of my son, I go in place my order go over everything with the lady thinking everything is good to go and am given a price that is almost double what was quoted me previously!!!! Spoke with the owner who after much debate decided to give me the previous "quoted" price went to pick up the cake got home with it opened the lid and wanted to cry....I wouldn't pay $5.00 for this thing! It's nothing like what I wanted nor what I had asked of them! So disappointed! What has happened with this bakery that it has gone downhill so quickly and that customer service and the quality of what they produce is not up to par with what they produced for so long???!!! If you want a regular cake with flowers and trim I would say go for it but anything else I would seriously say keep looking for another bakery because obviously they have become to lazy and unconcerned with what is leaving their business to worry about repeat customers and...

Another spot we hit on Burrito’s girls’ weekend with Cupcake. Cupcake was raving about their donuts, which frequently sell out. She was not wrong. We got blueberry, and applesauce varieties. Also, a carrot cake cupcake, and assorted cookies - chocolate chip, sugar, and oatmeal raisin. First, this is a small town, old school, nothing much has changed place, which you can tell from the moment you walk in. When they sell out they are out for the day. Burrito appreciates this product rotation. The donuts are top notch! They are a cake style donut with glaze. The applesauce one was my favorite, and while tasting nothing like applesauce, it manages to be moist, rich, and delicious. However, while I cannot say enough about the donuts, the other items on the list were disappointing. This is especially true after you eat the doughnuts, which raises your expectations. If you go and buy other things, maybe eat those first and save the donuts for last. The carrot cupcake was tried by both Burrito and Cupcake and neither of us finished it. It was not moist and lacked the spice flavor that I look for and carrot cake. The frosting was also lackluster and not cream cheesy enough for me. The cookies were eaten by Burrito, Cupcake, Dumpling, and the kiddo, who we will here after refer to as Nuggz (for chicken nuggets) - we all agreed they were not very good. An overall poor exemplar of a cookie of every type we tried. All the adults agreed they were missing some ingredient(s). Burrito believes it was salt. Cupcake thought they were short on sugar. Whatever it was, they were not good at all. While highly recommending the donuts, the rest left us all disappointed. However, the pricing on all items is super fair, so we’re not that...