sweetgreen — Restaurant in Culver City

I walk in and there are 5-6 employees who could all see me waiting to be served and none approached me until one finally did after several minutes of me standing with no one ahead of me. I ordered the crispy bowl. The girl making my bowl literally scrapes a scoop of burnt chicken scraps from the bottom which was all that was left of the blackened chicken from the hot bar. I ask her if they were making more chicken she said no. She scrapes another scoop of burnt leftover scraps onto my bowl. I ask her if I can get tofu instead since they didn't have anymore of the chicken and she said that it was extra. I said I didn't want the order and walked out. She yelled at me as I was walking out that she put 2 scoops like she was doing me a huge favor. Yeah two scoops of burnt leftover chicken skin scraped from the bottom of the container. I have been to this location once before months ago and the staff were also unfriendly and the portion of chicken served for the huge bowl I ordered was literally 3 chunks which wasn't much of an improvement from today. Very disappointing and a general turn off for me to go to other sweet green locations. I'll be sticking to Loqui the Mexican spot right behind sweetgreen at...

OMG THIS PLACE IS AMAZING!! My friend and I went here for the first time today and it was EVERYTHING and MORE!! Not only is the food incredible, but the service was like nothing I’ve ever experienced before and I eat out a lot. The gentleman who helped us was John. He greeted us with a big genuine smile. We told him it was our first time here. He was so patient with us. I went to order one salad and he recommended the Hollywood Bowl instead. I’m so glad he did because OH MY STARS is this salad slap yourself good. We sat outside and John came out to straighten the patio and he stopped by our table to make sure we were enjoying ourselves. I told him that he gave an excellent recommendation and that I was going to order another one to go. He was thrilled.

I’m a bartender and when you have people that enjoy what they do it shows and it goes so far. He went above and beyond excellent customer service. John made our first experience so pleasant and memorable that I will definitely be back because of him and the food is yummy. Everyone was friendly there, but John is the bomb!! He warms up the place. Sweetgreen you did excellent by hiring him! Thanks...

Food was really good. Service was not so good. The person who served us, Fernando, was very rude. Not sure what his issue was, just hope it wasn’t racially based. He was very skimpy with our dish as compared to every other time my family has eaten there…also compared to the person who he just served in front of us. When we asked if he can add a little more lettuce and tofu, he responded “we don’t do that here”. We said that this is quite a bit less than the amount we are normally given and if necessary, we will pay for the extra. He once again repeated himself very abruptly and with a rude demeanor. His coworker picked up on his attitude and jumped in to try and salvage the situation. She was very helpful and we ended up getting the amount of food we wanted and paid for it. Even after we got through that Fernando seemed very irritated. We go our food and ate then left. I doubt me and my family will be back as long as he is there. The outside dining area was very dirty as well. To be on this area and cost what it does, I think the manager, owner needs to keep this place much cleaner…and hire...