Mattioli's Pizza — Restaurant in Cuyahoga Falls

We will never go back to this place or any of the other restaurants owned by them. We met another couple for a birthday dinner on a Friday night. When we got to the restaurant for our 5:15 reservation, they said we could only have the table for 1.5 hours and then we would have to leave. This surprised us, especially since we were so early. The waitress said don't worry I will work with you. We ordered 3 appetizers and some ordered several drinks. We then ordered our dinner. While we were waiting for our dinner a young gentleman came up and said we were at 1 hour and 11 minutes so we would need to be done in 19 minutes. We told him that we hadn't even received our food yet and we won't be done in 19 minutes. Just when we had finished eating he came back and said someone had been waiting for our table for 15 minutes and we had to leave. If we had been just ordering pizza it would have been fine, but we were still ordering drinks and my wife wanted some Italian donuts for dessert. Our bill was over $200 for four of us. To be chased out of a restaurant when you have spent over $200 in a pizza place is absurd. With our reservation at 5:15, were they trying to turn the table over 3 times. The food was decent, but not worth being rushed. Your manager was rude and your rules are not worth our money. We will not be coming here or Butcher &...

This place is not only good food, but the coolest experience! They allowed us to add our names to the list, then we walked about the area due to the wait time, they texted us once ready and it was very close to the time they estimated when we signed in. It was a Saturday night and about an hour and a half, but with the way they do it, you don’t realize the long wait. The menu was very informative with drinks and foods, but the waitress called over their Bourbon Connoisseur and explained everything we needed to know, same as our waitress/bartender, Taylor who was SO personable, helpful, and knowledgeable. They had multiple espresso martini options and each one tried (3) were each better than the last! (The s’mores espresso martini is the on in the photo) The menu has a few traditional options and a few more eccentric options, we tried both - pepperoni pizza and a pear with Brie pizza and let me tell you, they BOTH were so delicious and savory! The hot honey gives the pear/brie pizza a yummy kick too. The chef, Eric came out to check in and shared how his pride in Oak and Olives menu and was so personable and appreciative of our business and appetites for his cooking. Thank you for an incredible experience everyone and can’t wait...

We just ordered take-out for the first time from this place, and we are beyond disappointed. Initially, they forgot to include half the order when my son picked up the items. We had to turn around and go back with the receipt to get the rest of the items. (There was not an apology from the staff - almost like we were putting them out for wanting our whole order.) Not only did we order 5 items, but we also added a 20% gratuity to the bill on this take-out order. The attached pictures shows what we actually received for this $85 order, vs pictures/discriptions from the menu, just to give an idea of how much we overpaid. Additionally, no sauce for the calzone, the tomatoes on the caprese had turned, and no carryout plasticware / napkins / carryout bag were offered or given. It was disheartening and upsetting, to...