In-N-Out Burger — Restaurant in Cypress

I didn't realize how long it had been and how it tasted 20 years ago. Yeah 20 years.

See, I've had In-N-Out many many years ago when visiting Los Angeles. I was very young at the time and I guess then I didn't find it so fascinating. So 20 years later they open one up in Houston. I was pleased to get another chain in Houston but not so much to wait in those long lines that came with those early visits from the just opened and introduced chain in Houston.

So a year later I'm finally trying it. Line wasn't so long but yet, longer than your average fast food burger spot. Nevertheless, I entered the line, got to the menu and did an instant drop jaw.

The prices! OMG the prices were shocking. This place is like almost half the price of the other popular chains like McD and BK and especially WhataB. You also can see as you pass through the drive through, them working in the back cutting fresh onions, tomatoes, etc. The freshness is totally unbeatable in comparison to all the others. Every single bite is fresh, with excellent seasoning on that real beef.

So let me get to the point. I don't think this chain has changed in the 20 years it had been since I tried them, I think that all the others have changed so much and cut corners so much that their original flavors from 20 years ago doesn't exist. In-N-Out is now by far the very best fast food burger joint left.

There is nothing fast tasting about the food here. And they don't mess around with trying to sale other things like nuggets and strips and chicken sandwiches but instead focus on what they are good at... Burgers and Shakes. Plain and simple American made perfection here.

Now armed with a fresh perspective and generational difference from food choices available now vs 20 years ago, This place is the official King of the fast food Burger in my opinion. In fact, that double double with mustard instead of the mayo sauce is much better than most popular burger joints in Houston period; and, a whole lot cheaper. I mean that big fresh made to order burger only ran me like $5.50. That's all. I ordered 3 of those with 3 shakes and an order of fries that fed 3 people for less than $26. That's incredible. That's really BadAss.

My only issue here is that bottom bun has a bit of a edge thats too thick. But not worth dropping a star.

This is definitely my new fav fast food type burger spot...

I’m writing to share a negative experience I had at your location that left a really bad impression especially considering how much we’ve always enjoyed In-N-Out and how often we eat at this specific location as residents of the neighborhood.

When I pulled up to place my order, the employee taking orders, named Kempton, was extremely disrespectful and dismissive. He rushed me from the start, and before I could even finish explaining what I wanted on my burger, he cut me off and asked if I wanted the order boxed in the car or to go. I politely let him know I’d like it boxed in the car but mentioned that we had another order to add and I still hadn’t finished customizing my burger. He interrupted me again, saying, “I just need to know how to box your order,” in a very aggressive and rude tone.

It was frustrating and honestly upsetting. We recently stopped going to Whataburger for similar customer service issues and had only had great experiences with In-N-Out until this one. I did speak with the manager at the window, but the interaction with Kempton left a terrible feeling overall. If this is how he treats guests, maybe he should be at McDonald’s or Whataburger, not representing a brand known for its kindness and quality service.

On a more positive note, I want to give a shout-out to Adrian, who was working the first window. He’s consistently kind, friendly, and professional every time we visit. It’s clear he cares, and I truly appreciate that kind of service.

I hope this feedback is taken seriously. I’m sharing it not to complain but because we’ve been loyal customers and we care about the experience at...

This is the most disgusting in n out burger in the UNITED STATES. We have had nothing but mess ups HALF cooked burgers wrong toppings we have nicely complained and have been given gift cards well guess what when we go use those replacement gift cards the orders and burgers r still messed up and the drinks taste so bad it's nasty plus all the staff should be re trained and managers fired this is our 5 th time trying and the burgers and fries r horrible crunchy burgers burnt on outside barely any cheese we didn't order animal style burger is dripping wet ordered well done fries on both got one well done that's harder then a brick other order wasn't well done and we're soggy and stale this place is pathetic I have been to them all over the country and this particular location the house needs to be cleaned totally redicillcolus. Get it together guys and also manager on duty admitted over the phone that we aren't the only people who have complained about the location. First thing fire all the lazy teenagers who work there who r running the place into the ground making burgers that r so bad people get sick . Good think I know someone from Harris county health this place is being reported along with the locations managers to the higher up in n out totally redicillcolus how they give u give cards no refunds and still can't get anything right or cooked right great job guys pay yourself on the back for representing cypress in the worst way !!! John taffer couldn't fix this place...