I have to give an insane brag to the team here at Al Biernat’s North. We held a baptism reception upstairs in their event space for 50+ people, 15 of which were little kiddos. The entire staff, from bartenders, servers, and bussers to management and supervision, was beyond exceptional.

I first started out talking with Marty, the manager on duty, giving him our vision for the design and layout…we were running a bit behind, and he immediately took care of my instructions before we got there. He was so efficient, friendly, and accommodating. I then interacted with B.B., one of the servers, who absolutely saved the day. She personally lent me a camera to photograph the entire 3.5-hour event after mine cracked…we would’ve had no good photos without her! She anticipated every single one of our needs and calmed a lot of stress. Steph, another server, also ran around doing every little errand for us possible…again lending personal items when our plans weren’t coming to fruition…I wasn’t aware service could be THAT personable and beyond expectation. Seneca and Justice, two other servers, were on top of every last request and question, answering my millions of inquiries with a smile, a laugh, and a sense of calm. Our bussers, Padron and Ray, were absolute sweethearts. I didn’t turn a corner once without seeing a smile on their faces and an eagerness to assist. I finally spoke with Cliff, the general manager, and I could not stop raving about his staff…whatever they are being paid, it’s not enough. He gave me his personal card and insisted I contact him for any needs with Al Biernet’s in the future, even gifting me a celebratory drink when the event was all said and done.

To the whole team - you made what could’ve been a very difficult day incredible. Not to mention they handled a bunch of toddlers running around like absolute champions…they even got hugs from a lot of the kiddos at the end! I appreciate you all so much and I do hope your hard work is honored and recognized. You will be seeing us again!

Thank you!!!