Back Country BBQ — Restaurant in Dallas

I was really disappointed with this place, here's the run down:

Food: Overall the food was sub par. I had the ribs, my wife had a brisket sandwich. The ribs were ok, nothing terrible about them but really nothing to make them stand out either. The brisket just plane sucked. Taste was subpar, not very bar-b-quey, almost was like they just threw a roast in the oven without any spices and threw it onto a sandwich. This place is cafeteria style so you pick your sides after they throw some meat on your plate. They also give you a sorry piece of bread they claim is Texas toast. I chose potato salad and green beans mixed with carrots. The green beans and carrots were good, the potato salad was nothing to write home about (honestly the stuff you get pre packaged from the supermarket tastes about the same). My wife had one side of mashed potatoes (mashed potatoes and gravy are pretty much her favorite thing). She said that instant potatoes with powder gravy would probably be better than this restaurants potatoes. Also, you only have one choice of BBQ sauce (at least that was offered to me), it's pretty bad BBQ sauce. It tastes like they made some tomato soup and then added some spices, pretty bleh. Overall I would give the food a 2/10 rating.

Service: This place is cafeteria style. You are supposed to order your meat, they throw it onto a plate and then you grab sides for it yourself, then pay. Being my first time to this place I didn't really know the system and the employees didn't really let me know what was going on. Once they throw a slab of meat on your plate you pick your sides and pay. The first thing out of an employees mouth was to my wife, his greeting was "hello lady", the next guy followed up "hi lady". That was all the interaction we really had with the employees besides telling them what kind of meat we wanted. We ate in the restaurant, once done you have these trays you figure you have to get rid of. After walking around the restaurant once one of the employees let me know that I leave the tray and plates on the table.

Other: Overall the place seemed clean, we were the only people in the place at around 6:00 PM. Price wise we had to spend $28.00 for our sub par food.

Overall: I would not recommend this place to anybody. The food is not that good and the prices make it seem even worse. The customer service was minimal and they don't really tell you how ordering works. The customer service is lacking and made my...

Food - Perfection. People who work there - Wonderful and very friendly (Some of the people who used to work for the former owner are still there). The new owner is friendly and laid back and sure knows how to run a "barbeque joint." This place is unbelievable. The food and service have gotten even better than before. The chopped beef sandwich and the Texas/chocolate sheet cake are really fresh and great!! The atmosphere is truly Texan and laid back. It was good to walk in and see that nothing has changed, except for new tables and chairs. It looks just like it used to - the way we remembered - with all the decorations and funny signs! It's the BEST place to get honest-to-goodness , old-fashioned, great-tasting, high quality, and authentic Texas barbeque in Dallas for a very decent, fair and reasonable price. So glad to have a good ol' basic, no frills (not upscale fake "Dallas-style") genuine place to get real (not pretty) mouth-waterin' food. I can't say enough good things about Back Country BBQ; well I could, but it would take forever. I could write a book on how really wonderful and fabulous this place really is :) We stopped going there seven years ago because the area started going downhill and we didn't feel safe. The area seems to have improved, so we just started going back there yesterday, 11/4/2023, and we are SO glad we did. We have forgotten how really good this place is. It's so nice to go through a cafeteria line again and carry food on a tray to the table and sit down, relax and stay awhile and eat a meal without being interrupted by wait staff. A great BIG Thank You to all the loyal employees who get up every day and go to work there each and every day to cook up such good food and run a first class, top-notch barbecue place. Keep up the good work!!! They are wondering where all of their "old customers" are, so a note to everyone who used to go there years ago, do yourself a favor and go back - you're missing out. Words alone cannot express how good Back Country BBQ is, so if you got this far, great, but don't just take my hundreds of words for it, give it a second chance and support good people who are making an...

Horrible. I had some delivered. The beef brisket was sort of plastic-like and tasted of gas or petrochemicals of some sort. That was the second-best part of the meal, it was actually still edible just not what I call good. The fried okra was actually excellent, they hadn't salted it which is what I prefer (so often you get it oversalty.) So 4 stars for the okra, 1 star for the meat. The potato salad was a puree of some kind, who in the heck makes finely minced potato salad? These guys, i guess. All you could taste was the sauce and that part wasn't good either. The baked beans were super sour. Both the potato salad and the beans were virtually inedible. 0 stars for both.

If they don't want to work on improving their meat, at least they should ditch the pureed potato salad and sour beans with all possible haste. They were terrible, anyone and I mean anyone could make better potato salad than that. Good sides can make you want to overlook mediocre meat sometimes, but terrible sides only reinforce the lack of care taken with the whole thing. Work on the sides please.

To end the review with some praise, they do offer delivery through GrubHub which Dickey's deliver options are essentially nonfunctional. There was an option for delivery on Dickey's website but it didn't work. And their okra was superior, though whether their lack of salt was wise policy or just fortunate carelessness I do not know. So kudos on having the delivery option, now they need to work on a product...