The Great Outdoors Sub Shop — Restaurant in Dallas

The Great Outdoors off of Greenville & Park Lane in Dallas is one of the worst fast food locations I’ve been to. I’ve ordered thru door dash multiple times & they’ve never gotten my order completely right. I specifically add notes to my order since I don’t have the option to make modifications. Each time I place an order I call to make sure they see my notes before giving it to the dasher, & each time the person confirms they see the modifications. The person I’ve spoken with the most about this issue is Joy. Since my order was incorrect yet again today, I had to drive 20 minutes out of my way there and back to express my grievances about my order being wrong. When I tried telling Theresa/Teresa my order was incorrect, she immediately cut me off and told me to come back tomorrow when Kathy, the General Manager was in if I wanted a free sandwich. Never mind the fact that they messed up my order, but her first reaction was to tell me to come back, AGAIN, to be compensated for something they messed up on as opposed to correcting the error right then and there. She didn't apologize for the mistake, & her attitude and tone was very disrespectful & off putting. Unless personnel at this location changes they will no longer me getting...

Dallas, Greenville Avenue.

2 b/c one the older ladies came up.front and saved my husband from the new young morons, what the word produce is and what listening is. I ordered a salad that is directly on the menu. None of them new what it was, that it was on the menu or that it had the works sandwich meat on it. They asked my husband what it was and told him that did not have that on the menu. So I ended with 3pieces of Turkey on shredded lettuce 2 slice tomato and 1.5 pieces cheese. He ordered cherry peppers and they asked if wanted cherry peppers shortly there after. Have you ever met someone so slow that it almost confuses you?! NOTE. Please know your menu before being allowed to work the counter! Do not ask the customer what or how to make what is on your menu and listen!!!

Please fix this. Favorite sandwich shop...

Staff was extremely rude like I was a burden to them when walking into door. I mean mean steaming mad face immediately walking in and I haven't even said a word it was just truly how you can sense the animosity without words being spoken yet. When words were spoken it wasn't polite it wasn't nice felt like a burden the whole time they need to improve their customer service it's absolutely non-existent. I felt like I was at one of those restaurants where the theme of it was to be absolutely nasty to the customers That's what it felt like. It was a lady up front. I mean if you're that miserable in life go find somewhere else where you don't have to deal with people I feel like you're spreading the hate and anger onto everyone...