Burger King — Restaurant in Dallas

I went to this location around 11:00am on 11-06-2024 I wasn't greeted when I walked up to the register their was Hispanic woman and a Hispanic guy standing by both registers just looking off as if they didn't see me standing in front of them so I replied are you ready to take my order and she was like yes so as I'm ordering she stated they was out of cheesey tots so I was looking at the menu to order something else she had a attitude like you need to hurry up so I ordered and she left off my frosty so just asked for a cup of water when I walked over to look for the water the it wasn't visible to site because the paper on the water dispenser was faded away so the young guy that was behind the register tried to help and he couldn't find it neither so the Hispanic girl come from behind the register and had a attitude like what are you looking for he said the water she said it's right there and walked off I was honest and was only trying to get water not soda she had a frown on her face when she seen that I asking about the water dispenser I replied this place hasn't changed you'll still have attitude I stated that I was going to call the corporate office and they was holding a conversation cursing and talking about their life she was so busy trying to hold a conversation with him and not help the customers but when she heard me state that I was going to contact corporate she started acting right it shouldn't be that way I stopped coming here 14 years ago because of their attitude against other race and the food was not cooked properly and it's the same way the food wasn't fresh when I ordered it it wasn't fresh I really miss the old manager Lisa she passed away she made sure everything was hot and fresh and that the worker was doing everything correctly it's hard to find good customer service it seems as if the Hispanic at this location only help their race and I have been noticing this...

First and foremost I love the fact that now when you come to Burger King they make the food fresh or I don't know what it is but now when I get my food it's so warm and hot even the bun is so delicious before I used to take the bun off because it was given to me cold but now everything is so terrifically delicious great but with the service like the people who are at the window they never smile they never I mean they look at you like they're upset you smile at them and they roll their eyes at you and it's like oh wow I'm not a confrontation person but I can see the attitude I just feel that in my heart I got 10 children if you do not like your job then you should go back to school get something that you like if you're not a people's person but the atmosphere when I looked in the inside it was so nice you know they look very happy they were all working together and they knew what they were doing but the one thing I like the most and I will go there again is that the food was warm and delicious thank you...

I placed an order for Dine in. The workers walked passed never acknowledged me. She had a huge toilet paper roll in hand (comes into play later on). A young man took my order he seemed nice. Got my order fairly fast and it was hot and tasty. So, what’s with my 2 star rating? We needed to use the restroom and the restroom doors are locked. The response from the workers was we don’t have a keys to bathrooms. I seen the workers come in and out of the bathroom when came in the restaurant and put toilet paper in the restroom. Why do you have the dine in area open if you are going play games? I understand people go in bathroom to tear things up and try and live in them but I was a paying customer. Not trying to anything but...