Cane Rosso, despite its catchy name and prime location, leaves much to be desired. The only redeeming quality of this establishment is their Honey Bastard pizza, which, while delicious, cannot overshadow the myriad of issues that plague this restaurant.
First, let's address the name itself. It means "Red Dog" in Italian, yet the restaurant has a rather confusing Red Pig statue out front. This misstep is a fitting metaphor for the overall experience, as it reflects a lack of understanding not only of the Italian language but also of Italian cuisine. Also, there is a Sasquatch statue out front which is apparently whom the servers model their behavior after because they are just as easy to find.
That service is where Cane Rosso truly falters. Our server was reminiscent of the 15-minute late meatball sub we ordered—cold and uninviting. The staff's demeanor was lackluster at best, and it seemed as though they were entirely indifferent to the needs of their customers. The enterprise suffers from an insensitivity to gluten sensitivity. The founder's infamous quote about gluten-free pizza—suggesting that those who want it should "just eat a pizza box" (Google it!)—is indicative of a broader culture within the restaurant that dismisses the serious concerns of patrons with gluten allergies or Celiac disease.
To make matters worse, the house salad was a disappointment. It featured wilted, brown leaves of iceberg lettuce that tasted more like dirt than anything fresh.
In summary, Cane Rosso is a place I would not recommend, even if they offered free...
Read moreMy husband and mother and I tried the restaurant for the first time on Easter Sunday at around 3 pm. Unfortunately we were not impressed with the staff at all. Because of the time of day we expected the restaurant to be slower, which would allow us to receive good service. First, the hostess sat us at the one table closest to the restroom in a fairly empty restaurant. After we asked to move, our waiter arrived and took our drink order and appetizer order. Two employees were sitting nearby filling out either paperwork or taking their menu test, which seemed less than ideal. Our spinach dip arrived Luke warm. Our waiter took our entree order and that would be one of the last times we would see him. He camped for 20 minutes at another table chatting up the guy that was with his wife and child, looking at phone pics or videos, not sure but we finally flagged down a waitress for a glass of water for my mother. We had been out of tortilla chips the entire time our waiter hung out at the other table with his back to the entire restaurant. The spinach dip was cold by the time we flagged someone down for more chips. Getting our waiter to come to our table was useless until we were done and he could drop the check and bring us to go boxes. My husband and I were in the restaurant/bar business together for 25 years. We owned our own establishments so we know how hard it is to find good employees that take pride in what they do. We won’t take our displeasure out on someone’s tip but we will choose to not return. Maybe we’ll try the...
Read more7:00 am Sunday morning, walking my dog in the patio, the security guard began to yell at me from their vehicle, 50 ft away to leave the area if I was not an employee. it was a security risk. I complied. Understandable but not common sense to shew the guy away in flip flops walking his 14 lb. dog, a potential witness to real security risks, ordering him to clear the patio. 5 minutes later while I was walking my dog in the communal area, he came back around, stopped staring me down. Being uncomfortable, I asked if it was ok for me to walk my dog in the communal area. He informed me he was just patrolling. Patrolling suggests movement not stopping to mean mug someone trying to mind their own business. This was Harrassment, plain and simple.
Where was this security over summer when Hillcrest village had a homeless woman and man that would sleep overnight on the benches and hangout all day, while people are bringing their kids to play in the park. Apparently it is not a security risk for homeless people to use the communal areas as their residence but it is a security risk for the guy shuffling along in flip flops walking a dog eating the left over food the staff did not sweep from the previous night of business in their patio.
Due to the unprofessionalism of the security of Hillcrest Village, I will no longer patronize any of the businesses in...
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