Cowboys Red River | Dancehall & Saloon — Restaurant in Dallas

I have been here on multiple occasions since I have moved to Texas and every time I go here I am absolutely APPALLED by the service I receive. I have gone a few times in order to try and expand my horizons and give the place a chance to better each previous experience I have had at this place but it is almost as if the bouncers or bartenders don’t “ redeem “ you attractive enough and so they do not care about providing decent service or what it is you might possibly need while being there. I was having a panic attack and was struggling to breathe and needed water which I was more than willing to pay for ( although legally NO business is allowed to charge you for water since it a basic life necessity) and the bartender refused to help me even with an open tab until my boyfriend was able to rummage through my purse to find my debit card and pay for a bottle of water as I was hyperventilating. As much as I love dancing I feel like this is not a safe or accepting place to be able to do that. Especially with prices being extremely expensive to even be given admittance to the place I would at least expect a basic level of human decency. It is a shame that they were unable to offer this because the dance floor is huge and has an awesome circular structure. Despite their setting I was also extremely appalled at a bartender openly admitting to me that she was drunk on the job and explaining to me that the management is so “ lowkey” that they are allowed to drink on the job. I have never heard of any place allowing employees to be intoxicated on the clock before, but that would also explain why she made my drink incorrectly. Although this bartender was the only person there who actually treated me nicely, I believe it was only because she was intoxicated, she was a separate bartender from the one who wouldn’t give me water until my boyfriend was able to provide my debit card for water. I am honestly not one to leave reviews of places unless they are extremely amazing or extremely disappointing. To say I am extremely disappointed is an understatement considering I have come to this place on multiple occasions to try and give my experience an accurate review. I have never in my life heard of intoxication being allowed on the job, and Being a customer service worker myself I have always been taught to believe that we do the best we can to provide each customer with the best...

There’s two sides to every story and when I say that my review reflects my age. If I was young I’d probably wouldn’t care anymore so this review is for the adults. This bar/ saloon / dance hall has its food and it’s bad. Let’s start with the bad . After 9 pm that large floor is packed , usually so packed you can’t really dance till you find an opening or wait for it to clear out . Lots of bars but the bartender ladies typically rather talk to each other then take care of the customers. They also dress in a way to entice men . Similar to hookers ; you should see their social media. They let you know where there gonna be and go see them 🤨. If they don’t acknowledge you in less than a minute just go to another bar. Once you’ve heard the playlist , you’re going to hear those same songs forever. There’s plenty of parking but they block off the exits to just one , it’s almost like they have a deal with the police to block all the other exits so the police can get the pick of who they want. So be carful If your need help don’t expect the staff to help you , they don’t care ; in fact if you need help just call someone cause when I needed help every single person said no. There’s no manager , they are all the manager There’s reserved seating available. This could be viewed as good or bad. IMO it’s turned into bad. EVERY REGULAR RESERVES. So if your new and you go in it looks like decoration but when it comes to finding a table 90% of the tables will be taken. I just sit there anyways but new people may feel they can’t and get the crappy seating in the back. Ruins the whole experience. So if you’re going just reserve a table even if it’s just you. This isn’t just notification really. I wouldn’t say it is bad. They play a hip hop genre somewhere in the night for about 30 min then go back to country I’d say it’s a singles bar , not really family friendly so ladies if you don’t want your man looking 👀 don’t take them. There are other ones.

The good Large race track floor Several bars Generally clean Lots of people Decent playlist Plenty of parking 7 . Never seen fights Class before dancing Pool tables 10 . Mechanical bull Live band There’s plenty is always some form of entertainment. You will either have...

I hope this message finds you well. I am writing to share a deeply personal experience that has left my husband and me heartbroken during what was meant to be a joyous occasion—our honeymoon. For nearly a decade, Red River has held a special place in our hearts as our favorite spot to dance, celebrate, and create memories. We had been eagerly looking forward to sharing our first dance as a married couple in your beloved dance hall this weekend, a dream we had cherished for years.

However, our experience took a painful turn when my husband was denied entry due to a new rule regarding tattoos—a rule that feels discriminatory and unjust. My husband has red roses tattooed on his left hand and neck and stars on his right hand and neck. These tattoos are part of who he is, and they carry meaning for us both, yet they became a barrier to celebrating our love in the very place we hold dear.

Over the years, we have been loyal customers, consistently recommending Red River to friends and family. We have developed friendships with many of your staff, including our favorite bartender, who knows us by name. To have our special evening marred by a policy that seems to lack consideration for individual expression is truly disheartening. It feels particularly ironic to witness employees with visible sleeve tattoos while my husband's harmless art, just a few inches lower, led to his exclusion.

This experience has not only ruined our honeymoon and our first dance but has also cast a shadow over the celebration of our marriage. We believe that everyone deserves to feel welcome and accepted, regardless of their appearance.

We urge you to reconsider this rule, or at the very least, make an exception for those like my husband who wish to celebrate love and joy in your establishment. Red River has always been a place of acceptance and happiness, and we hope it can continue to be that for all couples looking to celebrate their milestones.

Thank you for taking the time to read this letter. We hope to hear from you soon and look forward to the possibility of returning to Red River under more positive...