We have been coming here for a long time as a family and the food has always been great, we love the big variety of seafood… but today we really had a bad experience that is making us consider wanting to return.
Before I go on, I am understanding of the circumstances today for many people including the staff who work here regarding the storms across DFW and know that it is possible that we are all probably a bit tense and prone to more aggression.
Either way I still am a paying customer and think that we deserve a bit more of a welcoming atmosphere.
Today our home was a part of the many outages and without access to our electrical cooking appliances we thought it was a good idea to get out of the hot house for a while for dinner although money is a little tight we still had to feed our 2 daughters and fit it into our budget, how else? No fridge, no stove, no boiler…
anyways we came and agreed we would not ask for seconds on drinks as it is what we tip our waiter mostly for, as the food service is self serve. Anyways it came time to pay and my husband handed over his card and walked out with the 2 girls because one had had a blow out diaper and we were not trying to disturb the comfort for others in the presence of their food.
As you can imagine, I was in a hurry to get out. The waiter returns I sign and she tells me no that is your copy and so I signed the other, she points at the tip demanding I sign for one… I told her “I’m sorry we will not be leaving one today, next time for sure double” and she starts, what I can only assume cursing me in a language I cannot understand, but I am apt enough to understand that she was not being kind.
I ended up just leaving because I felt as a loyal customer I was not being treated with respect or understanding and was honestly hurt…as I’m walking out I see 3 male employees coming down hard on a male customer about ordering water but drinking otherwise, the customer is stating that he has money to please take it but not to disrespect him as a customer and human… like I said I understand stress and angst but, come on we paid our bill in full and always do leave a tip, our circumstances again left us in an abnormal situation which instead of making us feel like an honored customer safe to come here, we left feeling quite the opposite. It is disappointing… as it was my favorite place to eat if anyone ever asked.
I know times are tough but I also know customer service goes a long way, and that this restaurant is in urgent need of customer facing training and de-escalation experience which would work in their favor greatly.
Also, maybe it is just different times but I’ve never been demanded a tip unless it was as part of the gratuity which is 9 times out of 10 part of your final bill.
Either way my experience was poor and would urge caution in considering them amongst other options for your next dine-in...
Read moreKing Buffet in Dallas, TX, is a delightful buffet that takes diners on an exciting gastronomic adventure. This hidden gem offers a lunch buffet that boasts a variety of delectable Chinese dishes, mouthwatering sushi, and tantalizing Mongolian-style stir-fries. For those looking for an affordable and value-packed dining experience, King Buffet certainly delivers.
Upon entering the restaurant, the warm and inviting ambiance sets the tone for a comfortable and enjoyable meal. The spacious seating arrangements allow guests to dine at their own pace, making it an ideal spot for both family gatherings and casual lunches with friends.
The highlight of King Buffet is undoubtedly its lunch buffet. With an assortment of Chinese delicacies, sushi rolls, and Mongolian-style stir-fries, the spread caters to a diverse range of palates. The selection of Chinese dishes includes classics like Kung Pao Chicken, Sweet and Sour Pork, and General Tso's Chicken, all of which are well-seasoned and flavorful. Additionally, their sushi offerings, from traditional favorites to inventive rolls, demonstrate the chef's skill and attention to detail.
What truly sets King Buffet apart is its Mongolian-style stir-fry station. Diners have the unique opportunity to customize their stir-fry with an array of fresh vegetables, proteins, and sauces. Watching the chefs expertly cook the personalized creations adds an interactive and entertaining element to the dining experience.
The lunch buffet's pricing is remarkably reasonable, considering the vast variety of dishes available. It offers exceptional value for money, allowing guests to indulge in a diverse array of flavors without breaking the bank. Furthermore, the attentive and friendly staff members ensure that empty dishes are promptly replaced, maintaining the freshness and quality of the buffet throughout the meal.
While King Buffet provides a delightful dining experience overall, there are a few areas where they could improve. Occasionally, certain popular dishes may run out quickly during peak hours, resulting in a brief wait for replenishment. However, the staff's responsiveness to such situations helps mitigate any inconvenience.
In conclusion, King Buffet in Dallas, TX, is a must-visit for anyone seeking a satisfying lunch buffet experience without overspending. Its extensive selection of Chinese delicacies, sushi, and Mongolian-style stir-fries caters to diverse tastes, making it an ideal dining destination for groups with varying preferences. With a warm ambiance and friendly service to complement the mouthwatering offerings, King Buffet earns a solid four-star rating. Don't miss the chance to embark on a delightful culinary journey at...
Read moreHidden Gem on Technology Blvd – Worth the Visit!
Don’t let the unassuming parking lot fool you—King Buffet is a culinary surprise that far exceeds expectations. Step inside, and you’re greeted by a spacious, immaculately clean dining area with inviting decor that balances modern touches and warm ambiance.
The food selection is absolutely stellar. From the moment you walk in, you’re struck by the incredible variety. The fresh sushi station rivals that of high-end restaurants, with expertly prepared rolls and sashimi that are both artful and delicious. The steamed dumpling bar is a must-visit, offering pillowy-soft dumplings packed with savory fillings. And the custom Mongolian wok station lets you build your own flavor adventure with fresh vegetables, proteins, and sauces cooked to perfection right before your eyes.
The rest of the buffet is equally impressive, offering everything from traditional Chinese favorites to American comfort foods, seafood, and a decadent dessert section. Every item is well-prepared and kept hot, fresh, and replenished frequently.
Customer service is top-notch—staff are friendly, attentive, and clearly take pride in their work. You’re never left waiting long for a drink refill or plate clearance, and everyone greets you with a genuine smile.
Yes, the parking lot could use a facelift, but don’t let that keep you from walking through the front doors. What awaits inside is a clean, well-run, and downright delicious experience that easily makes King Buffet one of the best all-you-can-eat options in Dallas.
⭐️⭐️⭐️⭐️⭐️ Highly recommend for families, large groups, or anyone craving a high-quality buffet with...
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