Jarams Donuts Lakewood — Restaurant in Dallas

I go in to get my order and the staff exhibited racist/ prejudice behavior towards black people but treated white people with the utmost respect and dignity. They made up a store policy that was only said to me. I asked to show me a copy of the written policy and they refused saying that I am the one who needs to follow the rules they set. I'm like wow, seriously?! This is how you treat people???? Worse place. Don't waste your money at this establishment unless you enjoy supporting prejudice and racist businesses. One of the Worst and most embarrassing experiences ever. Oh, I forgot to mention I was also threatened with a call of the cops but never was I asked to leave nor did I threaten anyone.

Response to your reply: Upon my first interaction, I informed the representative of the platform I'm picking up for and then I gave the name of the person I was picking up for. Your representative treated me completely different that the white people she dealt with earlier and this was before my voice elevated. My voice only elevated after the discrimination and disrespect became blatant. You don't get to have your employees treat people like trash and then say, "hey accept that you are not this other customer because you don't like they look". I came in with no issues and it was my first time at the establishment. If you have a policy, a customer should be able to review it especially if it applies to them. You had no written document, which I requested to see. The so called manager was rude also because for some reason he thinks it okay to start over talking someone who isn't even talking to him. And then when I told him about his rudeness of how he cut me off in the middle of speaking with a different representative, he threatened me with calling the cops. At no time was I asked to leave. You are not an honest person to say that you requested that I leave. You obviously don't know that the law states that in the event that an owner/authorized personnel ask you to leave private property and you refuse, that's called trespassing and one can be arrested. So stop your lying. I'm not ignorant nor do I take kindly to your predjudice behavior that you want to downplay. I will call it like I see it. I'm not the first to have this experience at your establishment and I probably won't be the last, but you need to be reported until you learn what...

I was really going to try to give Jaram's some slack after speaking with them but I just can't after half of the donuts I received were inedible and disgusting. I searched google to find the best Apple Fritters and Jaram's Artisan Donuts came up. I went to their website and Grubhub was a delivery choice. I looked at menu and I was unable to find Apple fritters individually. Come to find out you have to do the buy 6 baker's mixed donut bundle which had Apple fritters as one of the choices. Of the bundled, I requested 3 apple fritters and two blueberry cake donuts and 1 old fashioned cake donut. I also ordered 6 kolaches and 1 dozen donut holes both were overpriced. I received my order missing my donut holes. I didn't receive any Apple fritters of 3 I ordered. I received one cinnamon roll, a twisted donut with a carmel glaze, 1 glazed donut, 1 chocolate glazed donut with nuts and 2 cake looking donuts (one looked it had a chocolate glaze but it wasn't 😠🤢 and with one w/a clear glaze). The last three donuts I described were thick dry and disgusting. The kolaches were dry and tasteless. I was very disgusted and disappointed. The kolaches were $10.73 and The baker's mix $9.91 and the donut holes $2.60 a dozen. When I talked Jaram's the women basically said they had Apple Fritters in store when I talked to her after my order was delivered. She said they had a limited supply. So, basically I didn't even get 1 of 3 Apple fritters I requested because I ordered thru Grubhub. So, she was keeping them for the in store customers. I spent $32.00 dollars on my order with taxes in addition to the delivery fee and I couldn't at least get one fricking Apple Fritter! The cherry on top of this f-upped sundae was three of six donuts were disgusting. The chocolate glazed cake looking donut tasted like nasty tasting licorice. These donuts are trash, trash, trash! I guess you have to stay in the hood for good tasting donuts! Please don't let 4.5 star rating...

Wow. I had to drive past several other donut options to get there but I understand why the kids are ok with a longer drive, it the best! The uniqueness of the selection of delicious donuts both sweet and savory. The kids of course go crazy for the candy topped selections like crushed candy bars or a pile of gummy bears on top of fluffy moist cake like donuts. I had a kolasche that I’m miss spelling here. It had a great savory and spicy taste. Had to get two. The staff is so well trained they told me to heat each one for 13 seconds in microwave. Not 10 or 15? I asked. They said perfection is at 13. They were right and the visit was both fun for me and kids and the staff was friendly and inviting. This may become a family tradition if we don’t get too far eating these amazing five stay donuts. Side note- it a shame most people only post reviews when there’s a negative experience. When a business goes out of their way to do a great job, help them prosper and let everyone else know about a great jewel such as Jarams....